Your full responsibilities will be:

• Business Product Ownership for the Enterprise Resource Planning (ERP) system of ContiTrade EMEA, including:

1. Demand management: gathering, analyzing, verifying, prioritizing, and validating needs and requirements.
2. Planning and execution of future releases.
3. Consultation on further development needs.
4. Monitoring and reporting the development status of the system.

• Business Product Ownership for Microsoft Azure DevOps used in ContiTrade EMEA HQ, including:

1. Development and implementation of usage concept.
2. Usage enhancements.
3. Operational support of users.
4. Alignment on technical aspects with technical product owner.

• Consultation of market organizations to understand their training requirements for the ERP System.
• Onboarding and enabling of Local Key Users for execution.
• Building a network of Local Key Users to share best practices.
• Leading and execution of Projects with a focus on Operations.
• Participation in various project teams representing ContiTrade Operations.

Your shared responsibilities will be:

• Analysis and documentation of existing processes and derivation of future processes for Branch Operations.
• Roll out of new or defined standard processes for Branch Operations, including:

1. Fit gap analysis per company.
2. Evaluation of supporting applications.

• Training of new or defined standard processes for Branch Operations.
• Best Practice exchange among ContiTrade companies regarding Branch Operations.
• Monitoring and analyzing key performance indicators to identify bottlenecks and develop solutions for optimizing operational performance.
• Identifying and implementing measures to mitigate operational risks.
• Creating reports, presentations, and analyses for management to provide updates on the status of Operations and ERP activities.
• Development and implementation of Operations strategy for continuous improvement of business processes in Branches.