CUSTOMER SERVICE SPECIALIST (WITH SPANISH LANGUAGE) FOR OUR PARTNER NORWEGIAN AIR SHUTTLE

Kaunas
Published: 13/10/2017 Deadline: 13/11/2017

Runway BPO is an international BPO provider company, at present with almost 1,000 employees working operationally out from the three Baltic countries, Ukraine and Spain. We serve large Scandinavian and European business clients within various industries and provide a variety of communication related services. In co-operation with our partner, Norwegian Air Shuttle, we are looking for
CUSTOMER SERVICE SPECIALIST.

Job description, tasks

  • Answer of Customer Services related calls and e-mails;
  • Close work together with Team Leader to find the best solutions for customers;
  • Care and support for our partner's – Norwegian Air Shuttle – clients;
  • Provision of relevant information in a professional and timely manner;
  • Accurate data entry and use.

Requirements

  • Willingness to help and solve requests;
  • Fluent Spanish language (C1);
  • Good English skills;
  • Previous experience in customer service will be considered as an advantage;
  • Intention to work in customer service;
  • Excellent communication and interpersonal skills;
  • Accuracy in data entry and use;
  • Patience, positivity, fiendliness and willingness to help.

We offer

  • Training and experience with one of the leading airlines;
  • Individual bonuses;
  • International and friendly work environment;
  • Excellent opportunity to practice languages and develop new skills;
  • Positive colleagues;
  • Modern and cozy office in Kaunas;
  • Possibility to see other Runway countries;
  • Career opportunities;
  • Health insurance and Friday snacks.

Additional information

  • If you want to work in our multinational team please send your CV in English to cv.lithuania@runwaybpo.com titled "Customer Service Specialist (with Italian language)". Please note that we will only contact second round candidates who will meet the requirements as set above!

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