Ready to take your Career to the next level? Look no further than Intrum Global Business Services (IGBS)! Our Self-leadership culture means that you're not just free to act on your ideas, but your decisions and actions actually matter. And if you're new to a role, don't worry - we've got you covered with all the resources you need to succeed. So why wait? Join us and IGBS and unlock your full potential today!

Discover Operations Specialist position where you can grow and make a difference. Daily.

About the role:

• Act professionally and take responsibility for ensuring the completion of all tasks with accurate data and integrity

• Monitor and input various debt collection tasks on a daily/weekly/monthly basis in Jira, related registers

• Continuously analyze and initiate system and process improvements/changes, always prioritizing risks

• Collaborate with Intrum colleagues and provide accurate and timely support for performance processes

• Participate in operation process projects, contributing to the enhancement of operational efficiency, sharing knowledge and implementing best practices

• Ensure timely resolution of incidents and service requests while following relevant instructions and process maps

• Provide on-the-job feedback to team members to facilitate professional development

• Perform other tasks delegated by Manager/Team Leader

• Ensure compliance with Intrum's written policies, guidelines, and all relevant data protection regulations

About you:

• Proficient in the English language, both written and spoken

• Attention to detail and a commitment to maintaining data accuracy

• General financial and collection knowledge, prior experience in debt collection would be an advantage

• Basic SQL knowledge and a willingness to learn further

• Prior Business Process Mapping and Notation (BPMN) knowledge would be an advantage

• Good practical knowledge of MS Office (MS Excel, MS Word, MS PowerPoint), ability to use and understand basic Excel functions

• Ability to effectively solve issues and communicate problems to the right person in a timely manner

• Ability to learn quickly and adapt to evolving processes

What we offer:

• Hybrid work arrangements with possibility to work from home 2 days per week

• Culture of learning and career growth opportunities: ongoing meaningful conversations, elective internal trainings, accessibility to LinkedIn Learning, language school, wellbeing lectures & etc.

• Community driven environment where your experience matters: employees driven sustainability, events & welfare committees

• Full onboarding guidance to settle in comfortably

• Rewards and recognition for individual contribution: feedback culture, monthly recognition awards, annual & referral bonuses

• Benefit package: flexible morning hours, health insurance, extra paid vacations, personal & family paid events, team buildings and company events

Salary range:

1300 - 2100 Eur gross/month. The final offer will depend on the experience and competencies of the selected candidate.

With your potential and our purpose everything's possible!

Apply now and keep your fingers crossed! And don't worry, if you're a successful candidate, we'll be sure to let you know.