931
Oxylabs.io
Customer Billing Operations & Collections Coordinator
Oxylabs.io
Oxylabs.io

Customer Billing Operations & Collections Coordinator

Oxylabs.io

Here at Oxylabs, ambition is contagious. Our goal is to enable you to drive your own development. We have the freedom to create, explore, and innovate. When energy and sincerity have a place to prosper, it helps create a solid team, consisting of diverse talents, competencies, and skills.

This time, we need you on our team!

Your day-to-day:

  • Ensure existing contract information remains accurate and up to date for billing over the contract duration - including initiating change orders, and renewing or canceling existing contracts in the system when requested by the Account Management and Sales team for the client and in accordance with the client contract terms.
  • Maintain correspondence with and good flow of information between relevant members of the Sales team, the Client Support team, and clients regarding billing and contract changes.
  • Generate, edit invoices as per Account Management/Sales team request.
  • Complete Vendor Information forms as required by client.
  • Provide documentation at client request.
  • Make various and consistent updates to client accounts in SalesForce.
  • Prepare monthly SalesForce reports for various purposes, including sales data uploading to Navision.
  • Debt control regarding the outstanding invoices, direct communication with debtors as well as communication alongside debt collection agencies.
  • Provide documentation and debtor's data to debt collection agencies.

Your skills & experience:

  • Highly proficient with using different billing systems (basic knowledge within SalesForce), Microsoft Dynamics - Navision, Microsoft programs. PowerBI knowledge would be a plus.
  • Some experience in customer service, communication within a team environment.
  • Self-discipline, the ability to work on your own and operate in a fast-paced environment.
  • Ability to prioritize the workload in an Agile manner.
  • Capable of communicating in a highly professional manner in both written and verbal formats with clients and different Oxylabs teams.
  • Proficient written and verbal English skills.
  • Basic understanding of service contract terms and conditions would be a plus.
  • Positive, professional and highly motivated, also tremendously attentive to details.

The rest is on us:

  • Growth: Learning initiatives, personal career development opportunities, internal & external training, conferences, books library, training platforms & courses, even mentorship everything you need to reach your goals!
  • Well-being: Private health insurance, professional in-house physiotherapists, on-site gym & workouts, mental health app subscriptions.
  • Celebrations: Extra vacation days & gifts for special occasions and the years spent with us.
  • Team building: Regular internal events, workshops, team retreats & workation trips.
  • Comfort: Hybrid work, offices based in the heart of Vilnius & Kaunas, and the ability to travel the world while working.
  • Office perks: Fully stocked kitchens, PS5, Foosball, Friday bun tradition, Mixtape Fridays & more.
  • Bonus: Discount offers, referral bonuses, and more. Much more.

    Up for the challenge? Lets talk!
Monthly gross salaryGross/mo  € 2315 - 3306

Location

    Vilnius, Vilniaus apskritis, Lithuania
     Švitrigailos g. 32, Cyber City

Time of work

  • Full-time

Skills

 Salesforce Microsoft Navision Apskaita

Languages

  •  English
  •  Lithuanian
Contact person
Rugilė Kolesnikovaitė

WHO WE ARE
Oxylabs is an international, industry-leading B2B tech company, providing tools and resources for web data gathering. Our mission is to ensure that every company, big or small, has access to data. It is our belief that data gathering should be important for every business seeking success.
OUR PRODUCTS
We offer a wide range of proxies and data gathering solutions. Our products are used for market research, e-commerce, ad verification, brand protection, travel fare aggregation and more.
OUR PEOPLE
At Oxylabs, we are building a team of talented and driven professionals. While working with top tier cutting-edge technology, it is necessary for everyone in the team to be creative and innovative and so we are!


Company websitehttps://oxylabs.io

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