Team Lead of SupportEmplonet, UAB

Details
Highlights
Company

Requirements:

Experience in a similar position in the field of support for at least 3 years, managing a team;
Experience in Fintech and/or financial institutions;
Higher Education;
Fluent in English and Lithuanian (written and spoken);
Knowledge of the crypto industry - blockchain networks, cryptocurrencies, smart contracts, understanding of tools and crypto services;

Job description:

Regular operational management of the support team;
Defining key metrics for the department and cascading to the team;
Building and scaling processes within the department, implementation of cross-team projects; Provide reporting and build an analytics system for the effective development of the department;
Supervise the implementation of the referral strategy; Audit processes (optimize and automate processes when external and internal factors change); Develop existing managers and onboard new employees.

Company offers:

New, cozy office;
All Apple devices for work;
Free parking space;
Snacks and coffee;
Multicultural Team;
Opportunity to learn and be a part of ambitious and goal-oriented company;
Best teambuildings and company events and etc.

Monthly gross salaryGross/mo € 2455 - 3630

Location

Lithuania

Time of work

Full-time

Skills

Excellent communication and organizational skills Experience in a call center Attentive and ability to multitask Experience in cryptocurrency projects

Languages

English

Contact person
Laura Narakaitė
+37060266568

Emplonet is your partner who is always there for you. We provide the highest quality recruitment and selection services to help you build long-term relationships, drive business growth and develop professionals in a wide range of fields.

Emplonet client is Worldwide Independent Exchange- young, ambitious, fast-growing organization which offers a secure, reliable and user-friendly digital asset platform. WIEX.io vision is to be a global leader in the cryptocurrency industry and make digital currencies accessible, transparent, and innovative while maintaining the highest standards of security, customer service, and compliance.The team of experienced professionals are dedicated to creating a positive impact in the world and inviting to join Team Lead of Support.

Company website: http://www.emplonet.lt