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This is an excellent opportunity for you to become a part of the Customer Welcoming journey in the global organization.
As a member of our team, you will be responsible for peer review process. You will learn a lot about AML and KYC principles, as matching customer profiles with legal requirements will be a part of your daily tasks. You will work well in this position if you are detail and quality oriented and ready to work with large volumes of information.
With 10 members on board, we are equipped to join forces with you in navigating difficult scenarios. A positive attitude and eagerness to learn are something that we all have in common, and we are hoping that you are like-minded too.
We offer you an opportunity to work from anywhere in Lithuania if you can ensure your regular presence in our office in Vilnius 3-4 times per week.
*Depending on your experience and knowledge, we may offer you different seniority of the role.
You will:
- Be checking quality for newly onboarded customer profiles to ensure that onboarding has been performed according to AML, KYC and compliance requirements
- Be communicating with colleagues from other teams via phone and/or messages, emails providing fast track support and answering queries on rejected cases
- Be collaborating with various stakeholders in order to improve quality and implement any new changes requirements
- Be working on improving and optimizing the process using Lean principles
- Be participating in projects as and when required
About you:
- Previous job experience in a back office or administrative role
- Higher education
- Collaborator with a positive attitude and CAN-DO mindset
- Good communication and customer service skills
- Detail and quality oriented, comfortable working by following a process
- Curious and eager to take part in improvements
- A person who enjoys working, sharing knowledge, and having fun together
- Ability to work in a forward-thinking environment and quickly adapt to changes
- Upper-Intermediate English skills
We offer
Monthly salary range from 1480 EUR to 2220 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Additional days of vacation
- Canteen services and free fruits
- Additional health insurance package
- Free parking & charging ports - cars, bicycles, e-scooters
Location
- Vilnius, Vilniaus apskritis, Lithuania
Time of work
- Full-time
Languages
- English
- Lithuanian
AML Associate Specialist Advisor in Customer Welcoming Global Peer Review Team
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.