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QDev Technologies, UAB
Technical Support Specialist (Azure Cloud)
QDev Technologies, UAB
QDev Technologies, UAB

Technical Support Specialist (Azure Cloud)

QDev Technologies, UAB

Project

This position demands technical expertise in system monitoring and support. You will implement robust monitoring tools, manage incident response efficiently, perform in-depth RCA analysis, proactively prevent issues, and utilize SLA management techniques to ensure outstanding technical support and customer satisfaction. 

Work

For this position, we seek a candidate with previous experience in IT Support or Site Reliability, who demonstrates a continuous improvement mindset and can effectively communicate with both technical and non-technical team members.
  
Other responsibilities would include:
  • Implement proactive monitoring tools (Azure Monitor, etc.). Manage incidents, provide detailed documentation, and create runbooks
  • Develop and maintain CI/CD pipelines (Azure DevOps) for streamlined deployments
  • Manage complex cloud-based Azure infrastructure (VMs, App Services, Databases, etc.)
  • Write SQL/Postgres queries for troubleshooting and insights
  • Utilize scripting to automate tasks and optimize efficiency
  • Create and maintain detailed technical documentation
  • Build and operate highly available, scalable, and reliable production systems in the cloud

We are looking for a person with the following experience:  
  • Excellent IT skills (MS OS - Windows, MS Server - Windows, MS SQL Server, etc.)
  • Proficiency in operating systems (Windows, Linux)
  • Knowledge of Azure Cloud Platform
  • Proficiency in using Azure Monitor, Log Analytics, and Application Insights for troubleshooting and performance tuning
  • Strong understanding of virtual networking concepts including Virtual Networks (VNets)
  • Experience with Azure DevOps for CI/CD pipelines, managing code repositories (Git), and automating deployments 
  • Knowledge of configuration and orchestration tools (e.g., Terraform, Ansible) is an advantage
  • Knowledge of containerization and distributed systems (e.g., Docker, Kubernetes) is an advantage
  • Experience in programming would be preferred
  • Microsoft Azure Certification would be an advantage
  • Desire to learn and deepen knowledge with provided training
  • Very good communication and English skills written and spoken.

Our Offer

  • Support You will have a Qdev buddy by your side 
  • Flexibility Flexible working hours, vacation schedule 
  • Online and offline training/workshops and other knowledge-sharing possibilities 
  • Additional health and personal accident insurance 
  • Snacks and fun activities in the office 
  • Additional time off 
  • Personal and sport budget 
  • Loyalty benefits and perks 
  • Agile, friendly and international environment 
  • Gross salary in a range of 2600-3900 EUR (negotiable, based on competencies).
Monthly gross salaryGross/mo  € 2600 - 3900

Location

    Vilnius, Vilniaus apskritis, Lithuania
    Ukmergės g. 322-1, LT-12106 Vilnius
  • Remote work opportunity

Time of work

  • Full-time

Skills

 Techniniai įgūdžiai

Languages

  •  English
Contact person
Giedrė Šlaičiūnaitė
+37061653694
In Qdev Technologies we are pursuing excellence of hardware/software interaction in a medical field and strongly believe, that the quality begins with a culture. Culture of trust and openness, of valuing little things done, acting with transparency and taking ownership of own decisions. We contribute to work environment where we all own our team achievements.

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