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Are you curious about banking? Do you like quality and detail-oriented tasks? Do you want to be in an environment that encourages continuous improvement? If your answer is YES, we invite you to join Customer Remediation Projects.
You will be assigned to different remediation projects as a project consultant. Your daily tasks will consist of data analysis and controlling, collaborating with stakeholders, sending customer letters, ensuring compensation pay-outs are done smoothly as well as documenting the progress of the project and contributing to smooth delivery during all projects phases – from project initiation to closure.
We are ready to share our know-how and best practices to help you to expand your knowledge and experience.
You will work in a team of 9 Danish colleagues and 3 Lithuanian colleagues willing to take ownership, grow at Danske bank and have fun. You will travel to Denmark to visit the team once or twice a year.
Please apply as soon as possible, as we conduct interviews on an ongoing basis.
The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).
*Depending on your experience and knowledge, we may offer you a different seniority for the role.
You will:
- Work with different markets and various platforms
- Ensure the best quality of processes and constantly look for solutions for improvement
- Participate in the creation of processes documentation
- Collaborate, establish working relationships and participate in meetings with stakeholders to ensure effective and timely deliveries
- Handle ad-hoc and other tasks related to the project
- Secure relevant information and communication within the team
- Take part in common initiatives & events contributing to team well-being
About you:
- 4-5 years of experience in an operational or administrative role (experience in the financial sector is a requirement)
- Close attention to detail and willingness to learn continuously
- Highly organized, skilled in setting priorities, willing to handle tasks through to a conclusion
- Good analytical, and communication skills in addition to being a friendly and proactive person – our team will value you
- Advanced English skills – both oral and written
- Strong team member with a high work ethic
- Self-driven and takes responsibility for own tasks and the projects you are involved in
We offer
Monthly salary range from 2560 EUR to 3840 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Additional days of vacation
- Canteen services and free fruits
- Health insurance
- Third pillar pension fund
Location
- Vilnius, Vilniaus apskritis, Lithuania
Time of work
- Full-time
Languages
- English
- Lithuanian
Tina Rusu
+4530111473
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.