Retention specialist

Wisemove, UAB

Details
Highlights
Company

Mums reikalingas

Our client is a dynamic and fast-growing player in the international online gaming and sports betting industry. With a strong focus on innovation, responsible gaming, and user satisfaction, they continue to expand their presence in regulated markets and invest in the technology and talent that drive their success.

The company currently is looking for Retention Specialist to join our passionate, results-driven, and ever-growing team. If you're someone who thrives on creating engaging customer journeys, has a strong eye for detail, and loves turning data into action - this role is for you. Help us shape meaningful player experiences by joining a dynamic team that consistently strives for the highest goals, across multiple markets and regions.

If you're ready to contribute, wed love to hear from you!

Darbo pobūdis

What Will You Do?

Plan, create, and execute multi-channel Retention campaigns (email, SMS, push notifications, other) for both casino and sports products;
Own the customer lifecycle - from welcome to win-back - ensuring players stay engaged;
Segment audiences and personalise communications based on player behaviour and preferences;
Collaborate with design, product, content, and analytics teams to deliver timely and relevant campaigns;
Monitor and report on campaign performance, identifying areas for optimisation;
Contribute ideas for promotions, bonuses, and customer reward strategies;
Ensure all CRM communication is aligned with brand tone and complies with regulations (e.g. UKGC, GDPR);
Stay on top of iGaming trends and competitor activity.

Youll Be Successful If:

You have experience in CRM, retention, or lifecycle marketing;
You understand segmentation and personalisation to tailor journeys based on customer behaviour;
You're creative, proactive, and focused on enhancing customer experience across UK and Finland markets;
You're data-driven with strong analytical skills;
You possess strong Microsoft Office skills (Excel);
Youre organised, detail-oriented, and can manage multiple projects at once;
Youre fluent in English (additional languages are a bonus!);
Youre a team player, but also confident working independently.

Įmonė siūlo

We offer you an interesting professional challenge within a fast-growing company. Together with it comes a number of perks and benefits, like health insurance, additional annual vacation days, office perks, team workations, training budgets and others. Salary range:2400 - 2900 EUR gross.

Feel free to reach out to find out more or just apply for us to see you.

Monthly gross salaryGross/mo € 2400 - 2900

Location

Vilnius, Vilniaus apskritis, Lithuania

Time of work

Full-time

Contact person
Jurga Dabrilienė

WiseMove esame personalo paieškos ir atrankos įmonė. Padedame klientams teikdami personalo atrankos, tiesioginės paieškos, darbo rinkos tyrimo ir mokymų paslaugas. Sujungiame įmones ir darbo ieškančius: klientams padedame rasti labiausiai tinkamą komandos narį, o kandidatams - svajonių darbą.

Company website: https://wisemove.lt