Swedish Speaking Process Specialist

Cognizant Lietuva

Details
Highlights
Company

One of our teams is looking for motivated, keen to learn and passionate Swedish speaking colleague. Team is providing different types of insurance services to clients across Norway and Sweden. As a Process Specialist you will be working both individually and together with your colleagues to ensure great client experience by providing high quality and timely services.

Are you interested in becoming a part of our team?

You can expect to:

· Process and administrate health insurance contracts

· Communicate with customers in Swedish (sometimes in English) over e-mails and chat to resolve issues/queries at the first instance

· Ensure that information for contract registration, changes and terminations is correct, and documents are updated in the system

· Ensure process guidelines are followed and updated

· Provide reports, statistics and updates related to own area of work

· Meet productivity and quality metrics and highlight process related concerns proactively

We expect You to:

· Have good written and verbal communication skills in Swedish (A2 and upper level) and English language skills (A2 and upper level)

· Have excellent communication and collaboration skills, customer service mindset

· Have problem solving and planning skills, positive attitude and willingness to learn in fast changing environment

· Be accurate and attentive to details

· Experience in Insurance, Finance or Customer Care would be considered as an advantage

We can offer You:

· Opportunity to be part of a global organization

· Encouraging working atmosphere, engaging activities and extra benefits (e.g. additional medical insurance (covers gym subscription), team events, outreach activities, and other)

· Hybrid work model with remote work opportunities (work from Vilnius office around 5 times per month)

· Open, modern and ergonomic work environment when working from the office with multicultural community

· Opportunity to grow both professionally and personally (e.g. Udemy) and continuously develop within the domain

Additional:

We are implementing hybrid hiring and work practices and interviews will be done online.

We will be looking for Your CV.

Only suitable candidates will be contacted within 7 days from application.

Stay up to date with our website https://www.cognizant.com/lt/en

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Monthly gross salaryGross/mo € 1830 - 2270

Additional information: depending on competences and language skills you have

Location

Lithuania

Remote work opportunity

Time of work

Full-time
Flexible schedule

Skills

MS Excel

Languages

English
Lithuanian
Swedish

Contact person
Arune Alisauskaite

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.