Role is responsible for supporting functional activities, by creating, maintaining, and providing insights of management information related, but not limited to key performance indicators, forecasting, trends and adherence reporting. Successful individual will require regular interface with functional leaders and supervisors to understand underlaying developments. She / He will also be expected to provide support for functional and site leadership preparing for executive and other relevant meetings where management information is required.
Your main responsibilities will be to:
- Build solid operational reporting portfolio for better business operations management and decision making;
- Analyze complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers;
- Interpret data, analyze results using statistical techniques and building reports;
- Provide ad hoc analysis on business needs;
- Understand business expectations and acts as a sparring partner for functions.
- Experience in developing, maintaining, and managing Tableau and Power BI driven dashboards;
- Ability to extract data from different data source (SQL database, Rest API, other);
- Expert in MS Excel, including VBA programming;
- Solid skills in visualizing data;
- Excellent analytical and creative problem-solving skills;
- GBS / Call center experience is significant advantage;
- Logical and efficient, with keen attention to detail;
- Ability to effectively prioritize and execute tasks while under pressure;
- Experience working in a team-oriented, collaborative environment and stakeholder management;
- Proficiency in English (written and spoken).
- Opportunity to work in global, innovative, fast-growing company with 5000+ awesome colleagues;
- Flexible work (remote);
- 5 additional vacation days;
- Health, Life and Accident insurance;
- Health and Wellness programs;
- Private Pension plan;
- Access to the best-in-class training and development programmes;
- Team buildings and events;
- Competitive salary and performance-based bonus.
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