Associate, Payments
Associate, Payments
Associate, Payments
Western Union Processing Lithuania, UAB

Associate, Payments – Vilnius, Lithuania

Are you looking to build a career in the financial services sector? Ready to use your customer service, business, and administrative skills in a global business that is committed to moving money for better? Join Western Union as an Associate, Payments.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification


  • Responsible for completing day-to-day collection processes and ensuring all work items are accounted for.

  • Conduct outbound calls to customers, negotiate, and collect unpaid debts.

  • Process collection payments and ensure proper posting for accounting department.

  • Submit and track requests for proof of payments from retail agent locations.

  • Ensure all requests are processed accurately and within Service Level Agreements.

  • Process Chargebacks.


  • Ability to explain complicated things in simple terms.

  • Experience in customer support or billing department is a big plus.

  • Good English skills required, additional language like German or French is a big plus.

  • Interest in helping the customer.

  • Team player.

  • Knowledge of Microsoft Office applications, primarily Excel and Outlook.

  • University or college degree preferred.

Join us, and let's connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The monthly gross base salary range is 1078 – 1700 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.



Similar job ads:

Travel and accommodation manager
BBN Cargo Airlines Holdings, UAB
€ 2000 – 3000
Deadline: 2022.10.12
Securities Operations Analyst
Nasdaq Vilnius Services, UAB
€ 1750
Deadline: 2022.09.30
Payments Officer
Alter Domus Lithuania, UAB
€ 1750 – 2500
Deadline: 2022.10.13
Customer Operations Consultant
€ 2500
Deadline: 2022.10.26
Asmens žalų reguliavimo specialistas (-ė)
BTA Baltic Insurance Company, AAS filialas Lietuvoje
€ 1000 – 1450
Deadline: 2022.10.14
Financial Data Analyst - Financial Institutions Group (FIG)
€ 1400 – 2250
Deadline: 2022.10.14