Team Lead in Lending Competence Center

Join our team as a Team Lead in Lending Competence Center!

Yes, you can! That's our attitude towards our work, ambitious, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and we encourage everyone to achieve them – professionally and personally. 

Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to literally build a local banking champion.

LCC Team Lead is managing the team by taking responsibility for strong business results and quality targets based on Luminor strategy and values by using available resources the best possible manner. Growing and developing people by showing leadership, engagement, agility, empowerment, openness and courage. Being active contributor in finding business growth opportunities for the team and well as for whole Luminor. 

What You Will Do:

• Plan team daily work, development of the service concept, sales/activities management and reporting. Regular meetings with team and each employee separately.
• Responsible for business results, sustainable growth, for the customer focus and the efficiency.
• Ensure timely loan application processing according to Luminor quality standards and risk appetite.
• Ensure the quality in service, processes and procedures following and risk management through individual and team activities.
• Fulfil all compliance requirements according to internal procedures.
• Ensure efficient staffing of the team, selection team members and building high performing team. Growing and motivating employees and ensuring efficient usage of resources.
• Participate in Local Sales Department management team activities.
• Set clear targets for the team as well as for each employee and achieve team’s agreed targets (OKR’s, SLA’s and KPI’s).
• Responsible for newcomers training, setting development plans and engagement.

What We Expect: 

• 1-2 years sales, sales support, sales management, preferably in Finance industry
• Leadership, people development, coaching, performance management skills
• Giving and asking feedback
• Customer Experience creation and communication
• Planning & prioritizing, time management
• Entrepreneurial mindset and analytical thinking
• Sales and sales management and orientation to optimal sales and financial performance
• Negotiation skills and decision making ability
• Strong written and verbal communications skills both local language and English

What We Offer:

• Flexibility. Flexible working hours, remote work and possibility to work from anywhere in EU, Iceland, Switzerland and UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic boarders where people value challenging work together with good humour and having fun
• More vacation. Additional week of vacation available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance in Lithuania and Latvia, and Wellness package in Estonia. As well as, Health days in case of your absence due to sickness
• Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life
• Flexible benefits. Extra vacation of 2 days, upgrade on health insurance/wellness package, Employer's contributions to employee's 3rd pillar pension straight after first year of working
• Professional growth. Internal and external training programs, workshops, conferences, online training etc.
• Gross salary. 2290 - 3430 EUR/month, which is to be determined depending on your level of experience and competencies

Application deadline is 15th of August