Wargaming Vilnius office is looking for a professional, communicative, and responsible Service Desk System Administrator to join the Service Desk team. This position requires conducting user support (including remote support), procurement, maintenance, and the provision of hardware and software.

• Provide technical user support;
• Maintain computers, mobile devices, peripherals, and hardware;
• Prepare laptops, PCs, and mobile devices;
• Handle hardware and software issues;
• Conduct minor repairs, maintain printers and MFDs;
• Procure and inventory hardware;
• Create manuals.

• Professional knowledge of computer hardware and peripherals;
• Professional knowledge of Windows 10;
• Knowledge and support of MS Office 2013 (and later) products;
• Desire to work with users, willingness to help, cooperative;
• Experience in domain networks;
• Knowledge of UNIX-like systems;
• Knowledge of Windows Server 2012 R2 and older;
• Experience in Active Directory and GPOs;
• Experience in PowerShell (scripting);
• Intermediate or higher level of Russian and English.

• Experience in Jira and Confluence;
• Experience in access control management systems and video surveillance.