428
- Details
- Highlights
- Company
About position
As Customer Relationship Manager you will be responsible for resolving customer queries, comments and complaints. You will be our key person guiding our VIP customers through ongoing investment projects.
Duties and responsibilities
- Maintain strong, long lasting, collaborative partnerships with existing customers and build relationships with newly acquired ones.
- Providing customer support via email, live chat and phone.
- Working independently and in collaboration with other team members.
- Troubleshooting and seeking solutions to problems related questions and concerns received from customers.
- Participating in product development initiatives.
Requirements
- Business-to-consumer, client facing experience with strong customer service skills.
- Strong verbal communication and negotiation skills to make your point and successfully pitch your ideas.
- High level time management skills.
- Written and verbal communication skills with fluency in English (other languages considered as an advantage).
- Interest in finance and investments.
- Team Player with a positive attitude.
We offer
- Opportunities for career growth & development
- Supportive team
- Hybrid work model
Salary
- Monthly salary for this position 1,800 - 2600 EUR gross.
- The final offer will depend on your qualifications, competencies, and professional experience.
Sounds like you? We are waiting for you!
€
1800 - 2600
Location
- Vilnius, Vilniaus apskritis, Lithuania
- Remote work opportunity
Time of work
- Full-time
Languages
- English
- Lithuanian
Contact person
Julija .
Julija .
CV-Online klientas – tai sutelktinio finansavimo platforma. Sutelktinis finansavimas (angl. crowdfunding) – tai pinigų investavimo ir lėšų rinkimo modelis, kuomet investicijas skiria daug pavienių žmonių. Tai alternatyvus būdas gauti verslo paskolas smulkiam bei vidutiniam verslui.
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