Associate AML Specialist Advisor in Customer Onboarding Team

Danske Bank Lithuania

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Are you curious, communicative, and eager to start your career at Danske Bank?

We are looking for a sociable and collaborative colleague to join a team, performing end-to-end onboarding to foreign customers.

To polish the customer experience in our bank, we introduced an online application allowing customers to apply for a bank account just by staying at home. Your focus area will be contacting the customers directly (via phone or e-mail mostly) to check if any onboarding–compulsory information is missing.

Assuming the strict requirements of AML, you will also be working on the Know-Your-Customer (KYC) section, which requires various details of the customer provided.

*Depending on your experience and knowledge, we may offer you different seniority in the role.

You will:

Create a profile of the customer in the KYC section
Contact customers directly via phone or e-mail attempting to collect missing documentation and information as well as guiding customers through an application form or packages we offer
Prepare and send the agreements to the customers depending on the products chosen
Collaborate with colleagues from front offices in Denmark via e-mail or phone
Constantly improve and optimize processes using Lean principles

About you:

Previous experience with, financial sectors or back office would be an advantage
Good communication skills
High level of accuracy, quality, and attention to details
Ability to learn quickly and work in a quick-changing environment and quickly adapt to changes
Team player with an open mind and can-do attitude
Upper-intermediate (written and verbal communication) skills in English
Higher education

We offer

Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation
Canteen services and free fruits
Health insurance from the first day of employment
Free parking & charging ports - cars, bicycles, e-scooters

Monthly gross salaryGross/mo € 1440 - 2160

Location

Lithuania

Time of work

Full-time

Languages

English
Lithuanian

Contact person
Associate AML Specialist Advisor in Customer Onboarding Team

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.