Omnisend, UAB
Customer Communication Specialist
Omnisend, UAB
Omnisend, UAB

Customer Communication Specialist

Omnisend, UAB

Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their online businesses faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for brands of any size to sell moreall without the exaggerated cost.Great marketing needs to be expensive is a myth that 100,000+ Omnisend customers are busting every day by growing their businesses with email and SMS marketing.

About the role:
We are looking for a creative individual with strategic thinking and exceptional written content creation skills in English. Joining the Product Communications team, you'll play a key role in empowering ecommerce businesses through practical workshops, compelling video content, and impactful written communication.

The Product Communications Team is instrumental in assisting merchants by providing timely, relevant information, and updates about our service and trends in the ecommerce world. Comprising specialists in Learning & Development, Video Content, and Written Content, we ensure that our merchants can focus on their core competencies from making their first sale to successfully building their ecommerce business. Quick to react and adapt, our team's mission is to deliver clear, timely communications that effectively meet the needs of our merchants.

What youll do @ Omnisend:

  • Develop written content in English for the Product Communications team;
  • Apply strategic thinking to content creation, ensuring that marketing messages are not only effective but also aligned with the broader mission of empowering ecommerce businesses;
  • Assist in conducting hands-on online workshops;
  • Stay updated on ecommerce trends;
  • Work closely with specialists in Video and Written Content to support and improve a unified communication strategy;
  • Contribute to clear, timely messaging, keeping merchants informed about Omnisend services and updates;
  • Propose creative ideas to enhance communication strategies for our customers.

What we expect from you:

  • Be an idea generator and have proven experience in copywriting;
  • Excellent written and verbal communication skills in English;
  • Gift for storytellingyou are someone who can craft compelling narratives;
  • Basic understanding of email marketing or general ecommerce knowledge;
  • Permanent residence in Lithuania, ideally Vilnius city.

What we offer in return:

  • Gross salary starting at 2800 EUR/month based on experience;
  • Quarterly salary reviews;
  • An unlimited learning budget for self-improvement complying with the best interest of Omnisend;
  • Working methods and best practices inspired by the best tech companies in Silicon Valley;
  • Senior colleagues enable us to have a high-performing, productive environment where your growth will accelerate;
  • Flexible working hours and remote work possibilities;
  • Private health insurance;
  • Unlimited access to psychotherapy;
  • Workstation budget;
  • Personalized work anniversary gifts, such as house cleaning, spas, international flights, etc.;
  • Attractive workations and team-led team-building events.
Mėnesinis bruto atlyginimasBruto/mėn.  € 2800


    Vilnius, Vilniaus apskritis, Lietuva
    Verkių g.25C
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Kontaktinis asmuo
Indrė Padegimienė
Omnisend is an email and SMS marketing platform built specifically to help ecommerce stores grow their online businesses faster. With easy integration with major ecommerce platforms, ready-made automation and email templates, and award-winning 24/7/365 customer support, Omnisend makes it simple for businesses of all sizes to sell more without breaking the bank. The idea that "great marketing needs to be expensive" is proven wrong every day by over 100,000 Omnisend customers who are successfully growing their businesses through email and SMS marketing.

Įmonės tinklalapishttp://www.omnisend.com

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