Second line POS support specialist

StrongPoint, UAB

Skelbimas
Atlygis/Miestas
Apie įmonę

We are currently looking for 2ND LINE REMOTE SUPPORT SPECIALIST to join our team in Vilnius.

The Team

The team is oriented to customer needs and very result driven. No one is ever left alone. Friendship between teammates prospers during working hours as well as off-hours.

Your responsibilities will include

• Provide remote support for retail software products to customers all over the world

• Provide assistance with both opening and closing retail locations

• Provide support during testing of new releases

• Coordinated deployment of latest released software

• Research unknown issues/bugs and report back to development team

Required Competencies

• Windows OS administration skills

• MSSQL administration skills

• IT Networking skills

• Analytical thinking

• Research skills

• Fluent English, Russian language treated as advantage

• Linux OS administration skills would be an advantage

What we expect from you

• Be able to focus on the issue and identify valuable information for further analysis

• Be able to independently analyze issues and report findings in structured way

• Ability to work alone/with the team in critical to operation conditions

• Ability to learn new products/solutions as they are implemented in retail infrastructure

• Ability to travel abroad

Company offers

• Salary range 1700-2550 before taxes. Salary offer for the candidate depends on the level of competence and experience of the candidate

• International projects and innovative retail business facing solutions

• Good opportunities to develop competencies and skills

• 3 additional vacation days

• 1 additional vacation day for the Birthday

• Payouts for important personal events

• Wellness benefits: health insurance, sports compensation

• Leisure club activities and sports events compensation

• Accident insurance 24/7 worldwide

• Company's shares with discount

• Psychologist consultation

• Recommendation bonus

• Discount platform Perks.lt.

Mėnesinis bruto atlyginimasBruto/mėn. € 1700 - 2550

Papildoma informacija: Health insurance, sports compensation, company shares with discount.

Vietovė

Lietuva

Laikas

Visa darbo diena

Įgūdžiai

IT Networking Windows OS MS SQL

Kalbos

Anglų
Lietuvių

Kontaktinis asmuo
Šarūnė Beinoraitė

StrongPoint is a retail technology company that provides solutions and services to make shops smarter, shopping experiences better and online grocery shopping more efficient. We have a full sales, service and support operation in 9 main countries and together with partners we provide our solutions to more than 25 countries in 4 continents.

StrongPoint is very proud of its workforce, the people who create the magic every day! We are always looking for more talented people to join the organization.