- Skelbimas
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Area
Data & Analytics is one of the central enablers identified as a priority by Danske Banks Executive Leadership Team with significant mandate and support.
We invite you to be a part of the collaborative Global Insights department, an integral component of our Group Data and Analytics organization. Renowned as the Business Intelligence powerhouse, our core aspiration and strategic objective is to unlock value from cutting-edge data reporting and visualization solutions on a grand scale.
Our mission is to deliver impactful insights and advanced digital reporting solutions in a timely manner. Were the backbone for teams and organisational units across the Bank, providing crucial process performance analytics and managerial information.
Our department in the Data & Analytics function works with each of the businesses to enable adoption of data and utilize analytics to enhance our products and services to our clients.
As our Service Delivery Coordinator, youll be the vital cog in the seamless functioning of our data analytics and visualization endeavors. Collaborating closely with our data insights squad, you will have diversity in your daily tasks – from lending support and coordination to ensure the effortless completion of tasks, to problem-solving and removing obstacles in our path. Communication is another vital factor in your role. Youll liaise with requestors to maintain our high standard of service, ensuring their needs are met and expectations exceeded.
Join us in our journey to revolutionize the way we understand data. Together, we can take Danske Bank forward.
The workplace is located in Vilnius. Danske Bank supports a high degree of workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).
You will:
- Provide day-to-day coordination and support to the Data Insights team, aiding in the swift resolution of incidents and challenges
- Define sprint goals and ensure JIRA items are clearly defined and understood by the squad. Also assist in estimating required resources for planned and completed tasks
- Collaborate with the team to identify opportunities for processes improvements and efficiency enhancements, focusing on practical, incremental changes that ensure ongoing operational excellence
- Create, review, and update internal documentation related to our processes, standards, methodologies. Your attention to detail and commitment to quality will ensure our operations remain transparent and efficient
- Act as a liaison between the Data Insights team and internal/external stakeholders, facilitating clear and effective communication regarding service delivery, prioritization, status and developments of our projects, way of collaboration and incident management
- Guide and train internal/external stakeholders on how to use our reports to maximize their value
About you:
- 3+ years experience in maintaining relationships with stakeholders, coupled with the ability to communicate effectively across all organizational levels
- Experience in a coordination or support role within data engineering, business intelligence, or a similar technical environment
- Good skills in SQL and Tableau. Solid understanding of ETL processes
- Excellent problem-solving abilities with a positive approach to challenges
- Strong interpersonal and communication skills, capability of explaining technical details to a non-technical audience
- Higher education
- Advanced English skills
We offer
Monthly salary range from 3200 EUR to 4800 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Additional days of vacation
- Canteen services and free fruits
- Additional health insurance package
- Free parking & charging ports - cars, bicycles, e-scooters
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena
Kalbos
- Anglų
- Lietuvių
Olga Skliar
+37068483199
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.