- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Area
Join our team of 18 skilled professionals who specialise in managing a variety of enquiry-related tasks.
In this role, you will assist Danish, Swedish, and Finnish customers by providing the information they need to validate payments. You will also serve as the point of contact to help customers retrieve or refund erroneous funds. Additionally, you will work with authorities such as the police and tax agencies, supplying them with the information necessary for their investigations.
This position offers a great chance to make a real difference while working in a friendly and supportive environment.
If youre looking for a fulfilling career, we would like to hear from you!
Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office).
Please note that this is a fixed-term contract for maternity cover (expected duration: around 18 months).
You will:
- Deliver requested information on payments and customers
- Resolve unusual situations
- Collaborate with your colleagues in Lithuania and the Nordic countries
- Participate in process improvement initiatives
About you:
- Previous experience in an operational or administrative role in a large company
- Attentiveness to details while working with high volumes of sensitive data
- Strong collaboration and teamwork skills
- Ability to manage tasks independently and efficiently
- Upper-Intermediate English skills (in both speaking and writing)
We offer
Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Additional days of vacation
- Canteen services and free fruits
- Health insurance
- Third pillar pension fund
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena
Kalbos
- Anglų
- Lietuvių
Officer in Payment Enquiries Team (Maternity cover)
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.