- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Job description
- Collect and combine monthly data, preparing country-level overviews and performance reports
- Present key findings clearly to internal stakeholders; ensure accuracy of data before submission to the Board and Purchasing Department
- Conduct product performance analysis and consolidate insights into category management
- Monitor and follow up on customer feedback (surveys, Lidl Plus website, Google reviews, store ratings) and prepare reports for store management
- Manage and analyze Mystery Shopping results, providing actionable recommendations to improve customer service
- Act as a go-to contact for customer-related insights, ensuring a deep understanding of customer needs and behavior
- Conduct additional research when internal data does not provide sufficient answers
Requirements
- Previous experience in category management or working with business analytics data
- Proven team leadership experience – able to handle feedback constructively, demonstrate adaptability, flexibility, and remain calm under pressure
- Strong data analytics skills with the ability to draw insights and support decision-making
- Proficiency in Excel and familiarity with SQL
- Excellent command of English (both written and spoken)
- Familiarity with email services principles and troubleshooting common issues
Company offers
- Responsible and dynamic work in a rapidly growing international organization
- Opportunities for professional development and career advancement in Lithuania and abroad
- Additional private health insurance
- General skills and professional training
- Events for employees, their children, and family members
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena
Greta Ašmenskė
+37067044096
Alliance for Recruitment is the largest recruitment consultancy in Lithuania measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.
Retail chain 'Lidl' is a part of 'Schwarz Gruppe' companies, based in Germany, Nekarsulm which is one of the leading retailers of food products in Germany and Europe. 'Lidl' with 225 thousand employees is currently operating in 30 countries around the world. More than 10 thousand 'Lid' stores and over 150 distribution centers are located in 28 countries. 'Lidl' is the discount store chain which aims to offer the best price-quality ratio to the customers. Dynamism, social responsibility, result orientation and honesty are values that describe 'Lidl' across the world.