Service Delivery Specialist in Business Financing Team

Danske Bank Lithuania

Skelbimas
Atlygis/Miestas
Apie įmonę

Description

Are you interested in financing for business customers and would like to handle different administrative tasks related to loans and credits?

Join our Business Financing area, which brings together 8 international teams across the Nordics and Lithuania. We are expanding and looking for skilled employees to become part of our 3 teams in Vilnius, contributing to a dynamic and international work environment.

We provide services to various business customer segments by establishing loans and credits, creating agreements, preparing collateral documents and guarantees, and administering financing products throughout their life cycle. Our teams not only handle back-office tasks but have interactions with customers and relationship managers.

Our focus is on both delivering great results and an enhanced customer experience and creating a great atmosphere based on values and openness within the teams. In this role, you will develop your coordination, problem-solving and creative customer orientation skill set.

Also, if you are eager to learn Danish, Norwegian, Swedish or Finnish language from scratch, we‘ve got you covered!

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

You will

Handle various loan servicing requests received from Customer advisor
Take responsibility for maintaining high-quality services for our customers
Communicate daily with the team and our stakeholders
Manage the workflow according to established deadlines
Participate in process improvement initiatives and projects (LEAN, robotics, automation)

About you

At least 1year of experience working with operations or administrative tasks
Knowledge of banking products, such as loans, credits, would be beneficial
Motivated and detail-oriented, with a focus on delivering high-quality customer experiences
A ’can-do’ attitude and the ability to work independently
Willingness to learn new tasks in a changing international environment
Strong focus on teamwork

We offer

Monthly salary range from 1720 EUR to 2580 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Your job function (position) in the job contract will be Service Delivery.

Mėnesinis bruto atlyginimasBruto/mėn. € 1720 - 2580

Vietovė

Vilnius, Vilniaus apskritis, Lietuva
Hibridinis

Laikas

Visa darbo diena

Kalbos

Anglų

Kontaktinis asmuo
Ruta Cereskaite

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.