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Operations Officer in Card Operational Services Team
Danske Bank Lithuania
Operations Officer in Card Operational Services Team
Danske Bank Lithuania
Operations Officer in Card Operational Services Team
Danske Bank Lithuania

Operations Officer in Card Operational Services Team

Danske Bank Lithuania

Description

Cards are at the heart of everyday banking, and the people who keep them running make a real difference to customers across the Nordic region. In this role, you will join a close-knit team handling a wide variety of card-related tasks, from private card exceptions to end-to-end corporate card processes. You will gain broad knowledge across multiple markets and build skills that grow with you.

What you will be doing

You will be part of a nine-person team within the Everyday Banking Individual HUB, supporting all Nordic markets in the cards area. The team covers around 70 different tasks, so no two days look the same. You will work closely with Nordic colleagues to find the right solutions for each case, contributing to smooth and reliable service for customers and partners alike. The team culture is collaborative and supportive, with colleagues ready to help you learn and make confident decisions.
This role is based in Vilnius, Lithuania. This role doesn't offer the relocation package.
More specifically, you will
• Deliver project activities and administrative tasks for corporate card ordering across multiple systems.
• Resolve issues related to card ordering and administration in a timely manner.
• Collaborate with Nordic teams to identify the best solutions for case handling.
• Communicate clearly with colleagues on questions and issues in writing.
• Identify opportunities to improve processes within your immediate area.

About You

  • Curious and motivated to learn across a wide range of tasks.
  • High level of accuracy and attention to detail in daily work.
  • Flexible and able to manage priorities during peak periods.
  • Fluent in English, both spoken and written.
  • Critical thinker who spots issues and thinks through solutions carefully.

What we offer you

The monthly salary range is from 1520 EUR to 2280 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank Lithuania employee receives an employee benefits package that includes:
• Growth opportunities: a professional and supportive team; e-learning; numerous development programs, including professional certificates; opportunities for internal mobility across 100+ professions.
• Health and well-being: a diverse and inclusive work environment that supports work-life balance; additional health insurance; mental well-being practices; partial compensation for psychologist counselling; silence and sleep zones at the office; game rooms.
• Hybrid working conditions: work from home up to two days a week; a home office budget (after the probation period); a modern Danske Campus workplace developed with an anthropologist for the best employee experience.
• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities, as well as for seniority with Danske Bank.
• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Your job function (position) in the job contract will be Service Delivery.
€Mėnesinis bruto atlyginimasBruto/mėn.  € 1520 - 2280

Vietovė

  • Vilnius, Vilniaus apskritis, Lietuva
  • Hibridinis

Laikas

  • Visa darbo diena

Kalbos

  •  Anglų
Kontaktinis asmuo
Migle Prismontaite
In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.



Įmonės tinklalapis: https://danskebank.lt/careerlt

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