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TEAM MANAGER (CLAIMS OPERATIONS) (FRENCH LANGUAGE)
Strategic Staffing Solutions International

TEAM MANAGER (CLAIMS OPERATIONS) (FRENCH LANGUAGE)Strategic Staffing Solutions International

TEAM MANAGER (CLAIMS OPERATIONS) (FRENCH LANGUAGE)

STRATEGIC STAFFING SOLUTIONS INTERNATIONAL (S3I) with 31 locations in U.S and 7 in Europe is a Supplier of Managed Services, IT solutions & Services and Staffing for many international companies across US and Europe.

Currently our client, financial services company, is expanding their team and are looking for:

Additional information

Job description:

  • To evaluate and measure compliance with Best Claim, Service and Communication practices through system reporting and file audits.
  • To identify development opportunities within the team and provide appropriate training and mentoring resulting in improved performance.
  • To ensure assigned team have clear understanding and importance of achieving goals and critical objectives.
  • To provide updates and direction to team regarding results versus objectives to ensure continual focus in maintained to achieve desired performance levels.
  • To create and foster a service focused environment.
  • To plan and manage work of staff, make decisions regarding pay, performance management, development, employment, and staffing.
  • To provide authority on cases evaluated within assigned authority levels.
  • To escalate and consult with Regional Leadership decisions that may have a broader impact on the relationship with the client.

Requirements:

  • Claims adjusting experience.
  • Excellent organizations skills with the ability to plan, organize and delegate effectively in a fast paced environment.
  • Ability to promote and build a team atmosphere that fosters technical and service excellence.
  • Ability to communicate information clearly and concisely both verbally and in writing.
  • Computer proficiency.
  • Prior management, or related leadership, experience.
  • Acquiring adjuster licenses or related may be required, depending upon country/jurisdictional requirements.
  • Proficiency in French and English is required to qualify for this role.

Will be looking forward to your applications at: cvLT@strategicstaff.com