Strategic Staffing Solutions International

CRM HYPERCARE SPECIALIST – 6 MONTHS CONTRACTStrategic Staffing Solutions International


Strategic Staffing Solutions (S3) is global provider of Staff Augmentation and Information Technology consulting services. S3 provides services to Fortune 500 companies and FTSE100 customers around the world.

Strategic Staffing Solutions International (S3I) was founded nearly 20 years ago in Vilnius, Lithuania as European headquarters of S3. S3I serves the professional staffing and business process outsourcing needs of customers in multiple countries in Europe. S3I has been nominated as one of the top recruitment firms in Central and Eastern Europe for 3 consecutive years.

Currently our client is expanding its team in Lithuania and is looking for:

Additional information

As a part of the Hypercare team you are responsible for handling Incidents and small change request (<10h) in CRM system Microsoft Dynamics CRM 365.

Your main focus will be incident handling in ServiceNow.

However, with the right competencies you will be able to work as a developer on small change requests. As a developer in our Hypercare team your responsibility will be to translate CRM user experience requirements into the best suitable configuration taking an “outside-in” and “customer-centric” approach.


  • Bachelor's in Computer Science, Mathematics or equivalent
  • 2-3 years of experience Microsoft Dynamics CRM 365
  • Fluent English

Nice to have:

  • Extensive Microsoft Dynamics CRM configuration and customization experience 
  • A breadth of programming skills with .NET, C#, and JavaScript at an advanced level are an absolute requirement
  • Solid understanding of CRM applications and concepts
  • Experience with customizing the Web client and Dynamics CRM for Microsoft Office Outlook

We offer:  

  • A perfect opportunity to join a growing IT team and face the challenge and the opportunity to influence and shape the team in Vilnius
  • Work in an international team, which concentrates on innovative business facing solutions

Please send your application to cvLT@strategicstaff.com
Only selected candidates will be contacted.