Abuse Prevention Team Lead
Abuse Prevention Team Lead
Source Bridge, UAB
Abuse Prevention Team Lead

Abuse Prevention Team LeadSource Bridge, UAB

Job Overview

We are looking for an experienced Team Lead to join our Abuse Prevention Desk team. As a team, our goal is timely abuse report resolution and making our infrastructure a safer place on the internet.

The position covers the primary responsibilities:

  • Research, identify and investigate requests that have potential fraud/abuse customer’s activities (e.g. SPAM, copyrights violations, malware, scamming, phishing, etc.), take action in accordance with the company’s Terms of Services and policies;
  • Act as a liaison with the RIRs, country and international law enforcement agencies, and all other relevant regulatory oversight agencies;
  • Prepare reports regarding customer’s fraudulent and abuse activities;
  • Determine and recommend an appropriate course of action for fraud detection, minimization and prevention;
  • Develop, manage and improve abuse management process, software and internal policies;
  • Work cross-functionally with our other departments and teams regarding customer’s account suspensions, closures, and other risk matters.

Required Qualifications And Skills:

  • In-depth understanding of IP addressing, Global IP routing, Network Security, and other components of global Internet behavior;
  • Experience in fraud and abuse management and investigations;
  • Ability to analyze, summarize, and communicate findings and issues drawn from facts, and apply complex legal and regulatory requirements in a highly effective manner;
  • Highly skilled in English verbal and written communication;
  • Ability to quickly learn new technology and processes;
  • Analytical mind with creative problem-solving abilities and results-oriented approach;
  • Strong work ethic with high energy and willingness to learn on the job.

Why Source Bridge?

  • Flexible working hours and opportunity to work remotely;
  • Competitive salary;
  • Health insurance;
  • Additional vacation days;
  • Challenging and exciting projects;
  • Opportunity for continues learning;
  • An environment where you can be who you are.