CUSTOMER SERVICE REPRESENTATIVE (SWEDISH B2-C1)

Responsibilities

Advising clients on various issues using email and voice support;
Outbound calls to clarify information or provide feedback to clients/partners;
Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
Solving complex issues, claims, helping the client in solving a critical situation;
Correct entry of information received from the client into the database.

Requirements

Knowledge of Swedish language (B2-C1);
Knowledge of English language (B2);
To be both a sociable and friendly team member as well as independent task performer;
To be fast and able to work in dynamic work environment;
Multitasking skills

We offer

Remote selection process;
Great work conditions;
Corporate training for all new hires;
Additional health Insurance after 6 month;
Active and fun corporate life throughout the year;
Career growth opportunities;
Salary increase after 3 months;
Rolling schedule (Mn-Sn)
Can provide a possibility for a temporary remote job opportunity for those living in other cities in Lithuania

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Salary

1731-1901 eur/mon. gross