Operations Officer in Cards Operations

Skills and Experience:
• Understanding of cards business.
• Quality orientation, accuracy and attention to details
• Strong teamwork and collaboration skills
• Responsibility for reaching own and the team’s objectives
• Customer focused
• Proactive learner
• Excellent command of verbal and written English
• Experience in a similar Cards position will be an advantage.
• Excellent command of verbal and written English
• Experience in a similar Cards position

Responsibilities:

• Controlling daily cards operations and transactions
• Processing and investigating of transaction errors
• Communicating regarding customers‘ cards with the cards’ providers and related 3rd parties
• Ensuring cards related issues are resolved in proper and efficient way.Investigating of transactions inquiries
• Providing data on cards KPIs
• Producing cards and cards operations related reports
• Interacting and communicating with other units to ensure smooth and effective operation
• Participating in the continuous improvement process
• Dealing with exceptional requests for customer satisfaction
• Performing other duties and responsibilities as assigned by the management
• Assisting with the development, implementation, and maintenance of cards products and infrastructure

Company offers:

• Work in an international start-up Company; 
• Various opportunities to grow within the Company; 
• Competitive salary;
• Possibility to make an impact for international business success