IT Service Specialist
IT Service Specialist
Alliance for Recruitment
IT Service Specialist

IT Service SpecialistAlliance for Recruitment

Job information

You will be based in an international environment in a brand-new office in Kaunas. We are looking for a skilled individual focusing on delivering results. You should be a team player and will have various interactions within the team.

The main tasks and responsibilities:

  • Operational processing of standard and individual requests within the scope of IT user support, provision of the IT workplace, IT devices, such as: Access and Account Management, Client Software Installation, License Management;
  • Processing of IT Incidents concerning IT user and IT workplace support;
  • Working with relevant applications regarding user, computer, infrastructure and mobile device management;
  • Supporting the creation of reports within the scope of IT user support, IT workplace support and client management;
  • Maintenance of IT relevant master data;
  • Participate in IT projects within the scope of IT user support, IT workstation provisioning, IT endpoints;
  • Assist in the maintenance and development of the current ITSM solution;
  • Work towards ensuring the availability of all IT services;
  • Deputize local IT Onsite Support team in Kaunas.

Requirements

  • IT apprentice or higher education with corresponding work experience
  • Good communication and social skills
  • Ability to abstract / understand the requirements from the process requesters side
  • Sound understanding of the IT support organization and its processes based on ITIL
  • Ability to work independent and autonomous

Company offers

  • Opportunity to be a part of a global team;
  • Opportunity to participate in different projects;
  • Interesting challenges and tasks, learning opportunities;
  • Flat structure, lots of communication with different departments all across the company;
  • Health insurance;
  • Flexible working hours, opportunity to work remotely;
  • Brand new office located at Kauno Dokas.

Daugiau jūsų paiešką atitinkančių rezultatų:

Projektų koordinatorius Kaune
CVO Recruitment, UAB
Kaunas
€ 1100 – 2400
Galiojimo pabaiga: 2021.10.17
UŽSAKYMŲ VALDYMO SPECIALISTAS-ANALITIKAS (TARPTAUTINĖ KOMPANIJA)
Noriu personalo sprendimų grupė
Kaunas
€ 1400 – 1576
Galiojimo pabaiga: 2021.10.02
Techninio aptarnavimo specialistas (-ė)
StrongPoint, UAB
Kaunas
€ 1300 – 1940
Galiojimo pabaiga: 2021.10.13