34
- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Job information
You will be based in an international environment in a brand-new office in Kaunas. We are looking for a skilled individual focusing on delivering results. You should be a team player and will have various interactions within the team.
The main tasks and responsibilities:
- Operational processing of standard and individual requests within the scope of IT user support, provision of the IT workplace, IT devices, such as: Access and Account Management, Client Software Installation, License Management;
- Processing of IT Incidents concerning IT user and IT workplace support;
- Working with relevant applications regarding user, computer, infrastructure and mobile device management;
- Supporting the creation of reports within the scope of IT user support, IT workplace support and client management;
- Maintenance of IT relevant master data;
- Participate in IT projects within the scope of IT user support, IT workstation provisioning, IT endpoints;
- Assist in the maintenance and development of the current ITSM solution;
- Work towards ensuring the availability of all IT services;
- Deputize local IT Onsite Support team in Kaunas.
Requirements
- IT apprentice or higher education with corresponding work experience
- Good communication and social skills
- Ability to abstract / understand the requirements from the process requesters side
- Sound understanding of the IT support organization and its processes based on ITIL
- Ability to work independent and autonomous
Company offers
- Opportunity to be a part of a global team;
- Opportunity to participate in different projects;
- Interesting challenges and tasks, learning opportunities;
- Flat structure, lots of communication with different departments all across the company;
- Health insurance;
- Flexible working hours, opportunity to work remotely;
- Brand new office located at Kauno Dokas.
€
1900
Vietovė
- Kaunas, Kauno apskritis, Lietuva
K. Donelaičio st. 62 – 320
Laikas
- Visa darbo diena
Kontaktinis asmuo
Viktorija Einiūtė
+370 638 05140
Viktorija Einiūtė
+370 638 05140