- Skelbimas
- Atlygis/Miestas
- Apie įmonę
The Job
Under broad supervision of Customer Service Control Center Manager, you will become an integral part of a high performing central customer focused team in Vilnius and provide customers with courteous, professional and efficient back-office service at all times. In conjunction with local offices, you will be planning, generating and monitoring shipments, and reporting pertinent information related to specific high-volume transport projects. You will be the point of contact for our selected internal and external customers – usually by phone or via email.
Primary Duties and Responsibilities:
- Engage in effective communication with external and internal customers
- Receive and reply to enquiries via email, phone
- Plan and execute shipment orders
- Route shipments, considering commodity and volume, temperature control, and transit time requirements
- Monitor and track ongoing shipments, react to any deviations
Maintain accurate information regarding shipment status - Communicate temperature results asap after delivery, check and note any deviations
Provide customer specific reporting - Adhere to all procedures, work instructions, and regulatory requirements in performing the job
- Build and maintain relationships with other World Courier offices, clients, agents, airlines, handling agents and suppliers
Your Profile
- Bachelor’s degree in supply chain, transportation, logistics, business administration, or related field
- Previous experience in Logistics or Customer Service
- Fluent in English, German language as plus
- Effective oral and written communication
- Proactive customer focus
- Ability to represent a positive and professional image
- Good organizational skills and pay attention to detail
- Strong problem solving, analytical and investigative skills to bring issues to resolution
What we offer
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
Papildoma informacija: plus annual bonus and health insurance package
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Konstitucijos pr. 21B (Quadrum)
Laikas
- Visa darbo diena
Įgūdžiai
Kalbos
- Anglų
Robin Muck
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!