Norwegian Speaking Team Leader

As a market-leading credit management company, Intrum has wide-ranging expertise in debt collection services, and we do business in 24 countries in Europe plus Latin America (Brazil). We have more than 10,000 experienced employees in our group. As a result, we have a unique geographical size and scope. With market leadership however, comes great responsibility. We see ourselves as role models within our industry and have both the opportunity and responsibility to set new standards and change the way people perceive credit management. Through ethical and sustainable business practices we want to become the true benchmark of our industry.

GBS Operations is a part of Intrum GBS that takes the key role in delivering debt collection services to our Clients in Norway, Sweden, Finland, Denmark and Netherlands. Apart of responsibilities of daily tasks, we continuously work with process improvements and quality management to create extra value for organization, clients and customers. Join us and begin your challenging career path in international company.

Your responsibilities will include:

• Participate in day-to-day credit management operations
• Ensure quality and timeliness, organize and manage team members' workload
• Identify, assess and prioritize risks
• Collaborate with stakeholders and provide quality and timely services
• Drive and facilitate team meetings
• Provide on the job coaching for the team members
• Prepare reports, statistics

About you:

• Good knowledge of English and Norwegian
• Willing to blend operational and leadership responsibilities
• Ability to cooperate in a team and lead it
• Good organizational & communication skills

What we offer:

• Hybrid work arrangements allowing to combine work from home and office
• A flexible workplace providing more freedom to get the job done while managing the responsibilities of life
• Culture of learning for individual career development and grow opportunities
• Community driven environment where your experience matters
• Full onboarding guidance to settle in comfortably
• Rewards and recognition for individual contribution
• Benefit package, including healthy environment, insurance, team building & sport activities etc.

Salary:

1700 - 2500 Eur gross/month. The final offer will depend on the experience and competencies of the selected candidate.

Join us on this exciting journey by sharing your experience and story 🤩