Operations Specialist (Norwegian/Swedish with multi-level competencies)

As a market-leading credit management company, Intrum has wide-ranging expertise in debt collection services, and we do business in 24 countries in Europe plus Latin America (Brazil). We have more than 10,000 experienced employees in our group. As a result, we have a unique geographical size and scope. With market leadership however, comes great responsibility. We see ourselves as role models within our industry and have both the opportunity and responsibility to set new standards and change the way people perceive credit management. Through ethical and sustainable business practices we want to become the true benchmark of our industry.

We are looking for Operations Specialists with Norwegian/Swedish and multi-level competencies to become members of dedicated, enthusiastic team, that manages daily operations, shares and develops knowledge and much more.

Your responsibilities will include:

• Processing various debt collection tasks according to work instructions;
• Handling and investigating daily-task related incidents;
• Creating, developing, and updating documentation and procedures;
• Delivering quality in the fast-changing environment;
• Identifying areas or processes for improvements.

About you:

• Able to work full or part time
• Good knowledge of English (written and spoken) and Norwegian or Swedish;
• Experience with MS Office package;
• Work experience in a back office (would be an advantage);
• Quick learner and good problem solver;
• Attention to details.

What we offer:

• Remote work arrangement with allowance for trip to Vilnius office once per week
• Culture of learning for individual career development and grow opportunities
• Community driven environment where your experience matters
• Full onboarding guidance to settle in comfortably
• Rewards and recognition for individual contribution
• Benefit package, including healthy environment, insurance, team building & sport activities etc.

Salary range:

1100 - 1950 Eur gross/month. The final offer will depend on the experience and competencies of the selected candidate.

Join us on this exciting journey by sharing your experience and story 🤩