Senior Digital Payments Analyst

Senior Digital Payments Analyst – Vilnius, Lithuania

Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions and ensure that service delivery is meeting customers' expectations? Are you passionate about achieving goals related to revenue, fraud mitigation, cost reduction, operational enhancements and supporting the digital transformation, including future state forecasting infrastructure build/roll-out? Are you looking for an opportunity to unleash your potential and explore new challenges and concepts? Join Western Union as a Senior Digital Payments Analyst.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

As a Senior Analyst, you'll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments. You'll naturally be inclined to always think about how to implement new ideas, products, processes, and improvements. You'll be comfortable constructing forecasts and making recommendations and strategic plans based on business data and market knowledge. You will analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers. You'll make a difference by consulting users and leading cross-functional teams to address business issues.

Here are some skills, attributes, and qualifications you will have:

• Bachelor's or higher degree with 1 to 2 years of experience working in the financial sector

• Fluency in English with outstanding verbal, writing, and listening skills

• Good people management skills as you will be responsible for the personal and professional development of the team/employees

• Ability to produce datasets and reports for analysis using system reporting tools like SQL, Hadoop and PowerBI

• Excellent analytical and problem-solving skills with attention to details

• Willingness to ask questions and ability to quickly grasp and master new concepts and requirements, related to product and process knowledge

• Ability to work independently and take ownership of various parts of a project/initiative and follow through until resolution

• Having an Agile approach and project management (Scrum, Green Belt, JIRA) and/or any other business intelligence tools (Looker, Snowflake, etc.) is a plus

Join us, and let's move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.

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The monthly gross base salary range is 1,992.00 – 3,312.00 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident, and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.