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Technical Support Engineer
Technical Support Engineer
Barbora
Technical Support Engineer

Technical Support EngineerBarbora

WHAT YOU'LL BE DOING

  • Acting as the first point of contact in assisting internal users with software, and troubleshooting issues
  • Dedicatedly look for solutions to problems and propose improvements if something could work better.
  • Maintain clear, concise, and positive communication for all cases in a timely and efficient manner including follow-ups with internal customers, team members, and engineers
  • Have a high degree of autonomy
  • Work with people and teams who have a getting thing done attitude

REQUIREMENTS

  • 2+ years of Technical Support or Customer Service preferred for large-scale production systems
  • Excellent communication (both oral, written, and interpersonal) and customer service skills are a must
  • Ability to handle high volume of tickets, phone calls, and chats

SKILLS

  • Excellent communication and organizational skills
  • A strong call to action and for getting things done

WHAT'S IN IT FOR YOU

  • Accelerate your career growth by joining Baltic countries #1 online groceries shop🚀
  • Barbora.lt shopping discounts and your choice of a Mac or Windows laptop
  • Flexible working hours
  • A high degree of collaboration and autonomy, getting things done attitude, and access to cutting edge technologies
  • Coffee, cold drinks, and snacks, Thursday Celebrations once per month with pizza.

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