Technical Support EngineerBarbora

Acting as the first point of contact in assisting internal users with software, and troubleshooting issues
Dedicatedly look for solutions to problems and propose improvements if something could work better.
Maintain clear, concise, and positive communication for all cases in a timely and efficient manner including follow-ups with internal customers, team members, and engineers
Have a high degree of autonomy
Work with people and teams who have a getting thing done attitude

2+ years of Technical Support or Customer Service preferred for large-scale production systems
Excellent communication (both oral, written, and interpersonal) and customer service skills are a must
Ability to handle high volume of tickets, phone calls, and chats

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Barbora.lt shopping discounts and your choice of a Mac or Windows laptop
Flexible working hours
A high degree of collaboration and autonomy, getting things done attitude, and access to cutting edge technologies
Coffee, cold drinks, and snacks, Thursday Celebrations once per month with pizza.