Business Relationship Manager
Business Relationship Manager
Business Relationship Manager
Bankera, UAB
Business Relationship Manager
Business Relationship Manager

Business Relationship ManagerBankera, UAB

Job description

At Bankera, we do our best to ensure that our customers enjoy smooth and reliable experience from the first steps of onboarding and continue the same journey throughout the cycle of using our products. We are looking for an addition to our Business development team to help us deliver the best onboarding experience possible for our corporate customers, as well as take care of maintaining the relationship afterwards. Business relationship manager will have a possibility to join our team in Vilnius or Kaunas offices.

You should find it interesting to:

  • Maintain a professional and attentive contact with demanding corporate customer
  • Facilitate smooth and fast onboarding process for corporate customers
  • Handle communication with customers regarding their queries and our requests
  • Ensure excellent customer experience
  • Reach out and respond to customers all over the world in English
  • Manage corporate customers’ data to make sure it is correct at all times

Skills to succeed in this position

  • Ability to effectively communicate with customers in a professional manner
  • Positive, polite, and proactive attitude
  • Extremely good attention to detail
  • Ability to work under pressure and quickly adapt to changes in the situation
  • Fluency in Lithuanian and English. Russian language is considered as an advantage
  • University education is a plus but could be a final year student as well

Perks of working at Bankera

  • Flexible working hours and possibility to work from home
  • Competitive salary
  • Modern offices
  • Team building events, summer/winter parties with games, shows, tastings, food coupons and various gifts 
  • Employee referral program – you can get up to 2000 Euros for recommendation
  • Professional and personal development – office library, learning days, global & local conferences
  • Solid IT infrastructure
  • Talented international team
  • Progressive vacation policy – stay with us and additional vacation days will be added to your holiday allowance
  • Fully paid educational leave – get an extra 5 days fully paid holidays per year to get ready for your exams, dissertation and etc
  • Health Benefits – online workouts, discounts for gym memberships and optical services, you do any sport – we will sponsor you
  • Free Bankera services and card
  • Annual gym membership

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