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Alliance for Recruitment
Customer Relationship Manager
Alliance for Recruitment
Alliance for Recruitment

Customer Relationship Manager

Alliance for Recruitment

Job description

We are expanding our offices in London and Vilnius and currently looking for an experienced Customer Relationship Manager to join our growing team. We pride ourselves in the service we deliver to our customers and this role will play an integral part in this. Collaborating with Customer Acquisition Manager to ensure we provide excellent ongoing support to our long-standing and new customers.

Key Responsibilities:

  • Having an outstanding knowledge of PayAlly’s product and offerings
  • Responding to customer inquiries with the requested business and product information in a timely and efficient manner
  • Building and maintaining positive customer relationships while demonstrating PayAlly’s passion for customer care
  • Closely working with Customer Acquisition Manager to assist with the onboarding process of new customers
  • Escalating complex cases and following up accordingly on their resolutions.

Requirements

  • 1-3 years of professional experience in customer service
  • Outstanding written and verbal communication skills (English and Russian)
  • Proactive listener with a can-do attitude
  • Experience in Financial Services or Fintech industry is desirable but not essential.

Company offers

  • Health insurance
  • Free parking
  • Bonuses depending on performance
  • Career opportunities
  • International and talented team.
Mėnesinis bruto atlyginimasBruto/mėn.  € 1500 - 2500

Vietovė

    Vilnius, Vilniaus apskritis, Lietuva

Laikas

  • Visa darbo diena
Kontaktinis asmuo
Viktorija Pudėnė
+37069030885

Alliance for Recruitment is the largest recruitment consultancy in the Baltics measured by capacity, number of successful placements, and annual growth. We are a high performing team of recruitment experts from various industries.
Our client, PayAlly was founded in 2017 by a team of international entrepreneurs and banking professionals to streamline international commerce. Our mission is to provide companies of any scale with advanced financial solutions coupled with first-class customer service and access to dedicated account managers.

We are committed to helping businesses conduct global trade and transfers in the most efficient, secure, and reliable manner.

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