As a market-leading credit management company, Intrum has wide-ranging expertise in debt collection services, and we do business in 24 countries in Europe plus Latin America (Brazil). We have more than 10,000 experienced employees in our group. As a result, we have a unique geographical size and scope. With market leadership however, comes great responsibility. We see ourselves as role models within our industry and have both the opportunity and responsibility to set new standards and change the way people perceive credit management. Through ethical and sustainable business practices we want to become the true benchmark of our industry.

As a member of the training team you will communicate with different countries within Europe. The goal of your role is to support local markets during transformation process.

Our team makes sure specialists in the local markets are ready to start working with a new system and are aware of the agreed way of working

Your responsibilities will include:

• Analyze new system functionalities
• Create and maintain system manuals
• Support local market trainers by conducting Q&A sessions on new functionalities
• Closely collaborate with internal teams to keep the track of constant changes

About you:

• To have advanced spoken and written English skills
• To be a proficient with Microsoft package
• Have Debt Collection knowledge (considered as advantage)
• Have experience in creating manuals of trainings and documentation
• Be able to work under limited supervision

What we offer:

• Hybrid work arrangements allowing to combine work from home and office
• A flexible workplace providing more freedom to get the job done while managing the responsibilities of life
• Culture of learning for individual career development and grow opportunities
• Community driven environment where your experience matters
• Full onboarding guidance to settle in comfortably
• Rewards and recognition for individual contribution

Salary range:

1300 - 2200 Eur gross/month. The final offer will depend on the experience and competencies of the selected candidate.

Join us on this exciting journey by sharing your experience and story 🤩