Are you looking to build a career in the financial services sector? Ready to use your customer service, business, and administrative skills in a global business that is committed to moving money for the better? Join Convera as an Associate, Payment Processing Operations

Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully Candid

We are the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction.

Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

We make moving money so easy, that any company in the world can grow with confidence

In this role, you will be joining the Payments Operations team and your focus will be to process incoming and outgoing payments from business clients while assuring specific guidelines and criteria are met. You will use your keen eye for detail to review data received from internal/external parties, compiling beneficiary templates for customers to utilize. You will monitor WUBS Systems and validate the data input, ensuring that all relevant information has been obtained and local routing requirements are met. You will ensure all input is correct and all queries are resolved satisfactorily within agreed service level agreements. You’ll escalate issues within the team and internal or external business partners when necessary.

Here are some skills, attributes, and qualifications you will have:

-A high school degree is required, post-secondary education in Finance, Accounting, Economics, or Administration is preferred

-Strong mathematical, analytical, and problem-solving skills

-Fluency in English is required, additional languages a plus

-Intermediate knowledge of MS Office

-Ability to meet deadlines/sense of urgency/customer-centric approach

-Ability to pay strict attention to detail while performing repetitive tasks

-Ability to learn quickly and operate in a high-paced, high volume, dynamic environment

Convera is delivering solutions ranging from simple currency exchanges to sophisticated risk management solutions and platforms. Everything we do is designed to enhance the customer experiences and seamlessly power their global commerce needs. It’s an exciting time for our organization, as the largest non-bank cross-border payment company in the world serving over 30k customers in more than 200 countries. If you’re ready to unleash your potential to help drive change, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.