Associate Operations Officer in Daily Services Transfer Team

Danske Bank Lithuania

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If you are curious about banking, like quality and detail-oriented tasks, and would like to be in an environment that encourages continuous improvement, we invite you to become a new addition to our Daily Services Transfer team.

This is an excellent opportunity for you to increase your knowledge within the Banking sector and collaborate with the global team in an international environment. You will be able to participate in the new migrated tasks and empower to improve processes.

We will welcome a new member to our Daily Services Transfer team, which provides daily banking services to our customers.

In this role, you will be responsible for managing various customer requests.

You will:

Solve tasks based on the closing of the accounts and products of the customers
Have direct contact with the customers or other banks via email, attempting to collect missing information
Prepare and send the documentation to the customers or other banks depending on the market
Collaborate with colleagues from front offices via email or phone
Participate in a constant process improvement and optimization using Lean principles

About you:

Accuracy and attention to details
Good communication and collaboration skills
You are a team-oriented person with a positive attitude and CAN-DO mindset, willing to take upon new opportunities
Creative approach to problem-solving
Willingness to improve processes
Higher education (or a final year student with an ability to work full time)
Upper-Intermediate English skills

We offer

Monthly salary range from 960 EUR to 1440 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation
Canteen services and free fruits
Health insurance from the first day of employment
100+ partners' offers & discounts

Mėnesinis bruto atlyginimasBruto/mėn. € 960 - 1440

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Associate Operations Officer in Daily Services Transfer Team

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.