Product Owner – Digital Product, Vilnius Lithuanian

Are you an innovative worker who is passionate about product strategy? How about unleashing your skills in a hugely successful business that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as a Product Owner – Digital Product

Western Union powers your pursuit.

As a Product Owner, you will contribute to developing digital consumer money transfer services offered through WU.com and mobile apps. You will manage products and features through their full lifecycle from inception to delivery. You will also rely on data analytics to deliver the best customer experience and the highest value to our customers.

Role Responsibilities

• Work closely with Western Union partners, regional business, marketing, operations, and customer support teams to understand customer expectations and to design solutions to exceed them.

• Evaluate product ideas that are focused on acquiring new customers, retaining existing customers, building brand loyalty, and providing customer self-service tools.

• Act as a product owner within your focus area: author user stories, flows, and acceptance criteria, prioritize your backlog and work closely with the engineering team to deliver value each sprint.

• Use data to understand customer needs and behaviors; transform that knowledge into product enhancements and new features.

• Measure product metrics using analytics tools; improve your metrics through features optimization and A/B testing.

• Provide your ideas and recommendations for improving our digital products and customer experience.

• Collaborate with UI/UX design teams to ensure our digital products have the most engaging user experience.

• Contribute to the creation of roadmaps and product strategies.

• Ensure reporting to the key stakeholders and alignment with the product roadmap.

Role Requirements

• Experience in digital product management or as a business analyst, requirement analyst, project manager, digital marketing manager, or similar role.

• The customer-focused mindset with a willingness to innovate, in addition to strong analytical skills and creative problem-solving abilities.

• Bachelor's degree in computer science, engineering, science, business, or similar.

• Ability to break down requirements into epics, user stories, and user flows, refine and elaborate the user stories, as well as negotiate on scope and complexity.

• Data-driven: experience with web/mobile analytics tools, A/B testing, and data analysis would be an advantage.

• Excellent writing and verbal communication skills in English.

• Subject matter knowledge or experience in any of the areas of payments, compliance, web or mobile development, third-party API integrations, information security, and UI/UX would be an advantage.

• Experience or qualifications in agile methodologies would be an advantage.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The monthly gross base salary range is 2625 – 4075 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that align with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania-specific benefits include:

• Work from abroad possibility
• Extra days off
• Volunteering activities
• Discount and special offers
• Referral program

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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