- Apie įmonę
Product Owner - Digital Product – Vilnius, Lithuania
Are you ready to join a digital product team in a global company and participate in developing new products and features, while solving customer problems and making a real impact? Want to join an organization looking to disrupt the financial services industry? Join Western Union as a Product Owner - Digital Product.
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.
Better requires process discipline and simplification
As a Product Owner - Digital Product you will contribute to developing digital consumer money transfer services offered through WU.com and mobile apps. You will manage products and features through their full lifecycle from inception to delivery. You will also rely on data analytics to deliver the best customer experience and the highest value to our customers.
Work closely with Western Union partners, regional business, marketing, operations, and customer support teams to understand customer expectations and to design solutions to exceed them
Evaluate product ideas that are focused on acquiring new customers, retaining existing customers, building brand loyalty, and providing customer self-service tools
Act as a product owner within your focus area author user stories, flows, and acceptance criteria, prioritize your backlog and work closely with the engineering team to deliver value each sprint
Use data to understand customer needs and behaviors and transform that knowledge into product enhancements and new features
Measure product metrics using analytics tools to improve your metrics through features optimization and A/B testing
Provide your ideas and recommendations for improving our digital products and customer experience
Collaborate with UI/UX design teams to ensure our digital products have the most engaging user experience
Contribute to the creation of roadmaps and product strategies
Ensure reporting to the key stakeholders and alignment with the product roadmap
Product management experience with 3 years of proven track record in consumer-facing digital products
The Customer-focused mindset with a willingness to innovate, in addition to strong analytical skills and creative problem-solving abilities
Bachelor's degree in computer science, engineering, science, business, or similar
Ability to break down requirements into epics, user stories, and user flows, refine and elaborate the user stories, as well as negotiate on scope and complexity
Data-driven experience with web/mobile analytics tools, A/B testing, and data analysis
Exceptional written and verbal communication skills in English and additional languages would be an advantage
Subject matter knowledge or experience in any of the areas of payments, compliance, web or mobile development, third-party API integrations, information security, and UI/UX would be an advantage
Experience or qualifications in agile methodologies would be a plus
Join us, and let's connect the world
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
The monthly gross base salary is from 2443 – 4104 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.
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