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Digital Review Team Analyst (German Speaker) / no experience needed
Digital Review Team Analyst (German Speaker) / no experience needed
Strategic Staffing Solutions International
Digital Review Team Analyst (German Speaker) / no experience needed

Digital Review Team Analyst (German Speaker) / no experience neededStrategic Staffing Solutions International

One of Strategic Staffing Solutions' clients - a Global Fortune 500 company, an American worldwide financial services and communication company with the primary strategy to grow.

The company has several divisions with products such as person-to-person money transfers, money orders, business payments, and commercial services.



The company is inviting an Associate Digital Review Team Analyst to join a growing team of dedicated professionals who value commitment to being one team, working together for one world, within a dynamic and inclusive work environment, where people share the desire to win.

After completing our training program, you will be skilled in Risk Assessment and be able to provide an excellent customer experience.

RESPONSIBILITIES

• Analyzing digital transactions to make sure that no fraudulent activity is involved

• Communicate with customers as needed to verify details regarding specific money

• Support company webpage customers with their identity verification, ensuring that Compliance regulations are met

• Resolve complex problems and decide when to escalate a case or to proceed with the regular transaction/customer profile verification handling procedures

REQUIREMENTS

• English

• Fluent German

• Analytical and problem-solving skills

• Strong communication skills

• Customer and result-oriented mindset

• Independent decision-making with great attention to detail skills

• Willingness to work in rotating shifts (including weekends and holidays)

YOU WILL GET

• Salary up to 1700 EUR (gross) monthly + language bonus up to 450EUR (gross)

• A hybrid working model with a flexible schedule

• Additional days off

• Work in a global team and truly multicultural environment

• Multiple health insurance options, accident and life insurance

• Access to best-in-class development platforms, Learning curve

• Global reward program

• Volunteering opportunities, paid by the employer

• Self-development and Social initiatives

• Empowering environment and different short-term incentives

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