About Dexcom:

Dexcom empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology.

We invite you to become a part of a fast growing, purpose driven team in our new established business center in Vilnius!

Summary:

Assist with the maintenance of quality systems and facilitate continuous quality improvements. This position is responsible assisting with the maintenance and monitoring of a variety of cGMP documentation including complaint files, complaint processing system, Medical Device Reporting, corrective action and preventive actions (CAPA), and maintenance of other related quality system records as required.

Essential Duties and Responsibilities:

• Review and evaluate complaints as per Standard Operating Procedure (SOP).
• Assist with Medical Device Reporting.
• Assist with reportable investigations
• Document and maintain records of all complaint investigations in accordance with domestic and worldwide international regulations (e.g. 820, MDD, ISO, Canada, and other countries)
• Complete all required customer complaint related documentation in an accurate, professional and timely manner.
• Support internal, external, and third-party audits.
• Perform routine complaint system data entry, documentation, and administrative tasks.
• Assume and perform other duties as assigned.
• Able to work flexible hours, including evenings, holidays and weekend. Overtime may be required.
  

Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily to complete routine tasks. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
• Ability to compute rate, ratio, and percent.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Able to work on assignments that are routine in nature. 

Language Skills:

• Must be able to communicate effectively in English. 
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to write routine reports and correspondence. 
• Ability to speak effectively before groups of customers or employees of the organisation.

We offer:

• Opportunity to work in global, innovative, fast-growing company with 7,000+ awesome colleagues.
• Flexible work.
• 5 additional vacation days.
• Health, Life and Accident insurance.
• Health and Wellness programs.
• Private Pension plan.
• Access to the best-in-class training and development programmes.
• Team buildings and events.
• Competitive salary and additional bonuses.
• Monthly base salary for this position is from 1,600 EUR gross.

*The final offer will depend on your qualifications, competencies, and professional experience.

Sounds like You? Apply!