Job Description

• Support LTG Digital with implementing required ITIL practices
• Being part of the team working towards alignment between ITIL practices and ServiceNow tool
• Together with the project team, working on CMDB implementation in ServiceNow tool
• Overseeing Configuration management, in accordance with Service Configuration Management practice:
• Ensure effective control of the data contained in CMDB
• Engage with other IT teams regarding configuration activities

What do we expect

• Good knowledge of ITIL practices (ITIL certification is a plus)
• Experience with Configuration Management
• Good understanding of ServiceNow tool (experience with SPM (formerly ITBM) module is a plus)
• Good decision-making skills
• Good communication skills, ability to explain technical concepts in simple terms
• Fluent in Lithuanian, very good level of English

Benefits in AB "Lietuvos geležinkeliai"

• Join an inspiring and competent team in one of the biggest companies in Lithuania
• Exciting and challenging work that leads to further professional and career development
• A dynamic work environment during a eriodo f big organizational change
• An opportunity to contribute to improvement of corporate activities within dynamic work environment during the eriodo f changes
• Daily professional challenges and an opportunity for self-realization
• Professional development for ambitious and motivated