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- Подробности
- Основная информация
- Компания
Currently, we are inviting an ambitious Junior Networking & IoT Engineer to join our growing Technical Support team in Vilnius, Lithuania to help us grow our global presence in IoT sector by quickly and effectively responding to changing market needs and offers reliable, safe and easy-to-use solutions for such areas as Industry 4.0, Smart City, and Green Energy.
We are open to experiences, curious to innovation and creative. We are ready to create the best environment for creative and ambitious professionals who want to contribute to the development of Teltonika Networks. If you have great communication skills, quick thinking and like to help others and willing to work in a rapidly changing environment, then we are on the same way!
What's in it for you:
- Great opportunities to grow in a strong and rapidly expanding company
- Interesting and ambitious projects of industrial network connectivity devices sold in as many as 145 countries
- Place where curiosity is key here, we share knowledge and learn in training courses, conferences or business trips
- Dynamic, challenging work environment and cooperation-based internal culture
IN THIS ROLE YOU WILL:
Provide assistance to business (B2B) customers: from a small local EV charging stations integrator, to a global corporation, providing green energy solutions across the world. Communication with customers is conducted via our Ticketing system or Conferencing platforms. A typical working day at the end of first year will consist of the following:
- Advising said customers how to use our products within their solutions, solving their challenges related to Teltonika Networks products, both in writing and during online meetings
- Self-sufficient resolution of technical issues originating from customers configuration, firmware/software, other sources
- Preparing documentation for internal and external use (e.g., Teltonika Wiki)
- You shall play a role of a link between a customer and Teltonika Networks RnD when it comes to complex challenges
- You will have hands-on experience with Linux based OS, industrial protocols, various networking services and protocols and occasional 3rd party peripherals
WE BELIEVE THAT YOU:
- Have ability and desire to help others
- Have prior experience in Customer Service
- Have good communication skills and etiquette both in speaking and writing
- Have higher or equivalent technical / engineering education
- have good English language skills (advanced user level), knowledge of other languages is an advantage
- Have capability of working in a fast-paced environment
- Have basics in Computer Networking
- Have ability to form technical documentation
- Have knowledge or certification in CCNA or similar courses is an advantage
OUR OFFER
Salary:
We appreciate everyone's efforts and experiences, so we offer an attractivesalary that will match your skillset and expertise in the field. The salary for this position ranges from 9 Eur/h up to 14 Eur/h (~1450 Eur - 2320 Eur) pre-tax, depending on your experience and expertise.
*In an employment agreement we specify and define a fixed (tariff) hourly salary rate before taxes.
Other benefits:
- Care about your emotional and physical well-being by offering additional health insurance with included psychologist consultations
- Company-paid sports activities (basketball, football, volleyball, yoga) and other sports events together
- Celebration of achievements and fun time together during team-buildings, summer festivals, and other important occasions for us
- Opportunity for solid bonuses when participating in the recommendation program
- Flexible work schedules
- Acknowledgements on work anniversaries
- We delight with gifts and a day off on your birthday occasion and surprises during various festivals
- We enjoy snacks together
If you have questions, do not hesitate to contact our recruitment colleague Mantė Šidlauskė, email.: mante.sidlauske@teltonika.lt
€
1490 - 2320
Место работы
- Vilnius, Vilniaus apskritis, Литва
Saltoniškių g. 2
Тип работы
- Полный рабочий день
Контактное лицо
Mantė Šidlauskė
Mantė Šidlauskė
Teltonika Networks is a rapidly growing developer and manufacturer of industrial, made-in-Lithuania network connectivity equipment used in a wide range of international markets, including Industry 4.0, Smart City, and Green Energy. Being a part of Teltonika group, which has 28 active offices worldwide, we strive to maintain and grow our presence as a global market leader in IoT solutions and improve peoples lives as a result.
We cannot imagine our success without a talented and challenge-driven team who always has a wide range of opportunities to adapt their knowledge. Our people are our strength. Without our talented and driven team, we wouldnt be able to adapt, innovate and succeed the way we do.
We are Teltonika IoT Group, the company group that develops exceptional Internet of Things solutions for the global market. More than 20 million IoT devices, designed in our Lithuanian offices and manufactured in our modern production facilities, are already connected to the Internet.
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