Cloud Support Engineer - FinTech Operations
Nasdaq Vilnius Services, UAB
Cloud Support Engineer - FinTech Operations
Nasdaq Vilnius Services, UAB
Cloud Support Engineer - FinTech Operations
Nasdaq Vilnius Services, UAB

Cloud Support Engineer - FinTech Operations

Nasdaq Vilnius Services, UAB

About Nasdaq
Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge the status quo, and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported, and empowered. We are a Hybrid-First work environment that embraces work-life balance and fosters well-being.

Division Overview
Nasdaq Fintech Division is an integral part of Nasdaq's growth and success. This division's mission is to continuously enhance the customer experience in how they consume the software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating us from our competition and contributing to the net growth of our business while offering excellent career development opportunities.

Team and Role Overview
Nasdaq is seeking a Fintech Platform Operations Specialist to join our Fintech Platform Operations team. This team is a part of Nasdaq Global Operations Organization and is managing Nasdaq CapCloud offerings. These offerings are SaaS platforms which enable progressive business processing through a suite of award-winning, innovative solutions for capital markets and financial players of all sizes. Both platforms are rapidly growing and deliver the power and sophistication of market-leading software applications as a service. Fintech Platform Operations team manages client onboarding, operations and 24/7 production support, integrates the platforms with client and market ecosystems. Join us on this exciting journey!

What will you be doing?
Your responsibilities may change over time but you can expect responsibilities like:
  • Ensure that the overall service (including people/processes/tools/infrastructure) is available, and meeting agreed service level requirements.
  • Ensure that the customer and operational support environments are sized appropriately (including both growing resources as needed and reducing resources when not in use).
  • Lead appropriate incidents (and problems) through to resolution, referring and escalating to other resolver groups as required.
  • Support plans relating to security incidents (including testing), initiating actions when flagged, and ensuring liaison with other parties (internal and external) as necessary.
  • Execute plans for DR/BC as required (including periodic testing).
  • Create and maintain operational run book, taking input from other teams as required.
  • Build new customer environments and on-board clients (collaborating closely with client-facing teams).
  • Deliver changes to operational environments (within the framework of release and change management processes).
  • Ensure support for a culture of continuous improvement, including identifying areas for potentially improved automation and feeding back to relevant teams.
  • Participate in on-call rotation and weekend work activities.

Who are we looking for?
  • Experience in a SaaS environment for a managed infrastructure or cloud-based solution.
  • Bachelors degree or equivalent experience in information technology or similar qualification.
  • Solid understanding of public cloud architecture (OCI, AWS, Azure).
  • Experience with scripting languages such as Python and Unix Shell.
  • Experience with infrastructure as code such as Terraform.
  • Experience with Automation (Ansible, Chef, Puppet).
  • Experience with Linux (RedHat, Ubuntu, Centos, OEL).
  • Knowledge of TCP/IP, firewalls, VLAN, VPN, HTTP(S), and SSH.
  • Knowledge of Oracle Cloud and/or AWS and/or Azure.
  • Strong analytical skills and a familiarity with problem-solving, attention to detail and quality, and a desire for improvement.
  • Knowledge of ITIL or similar frameworks.

It would be excellent if you have:
  • Understanding of Java J2EE applications, JVM tuning, JConsole, JMX, and other Java tools
  • Knowledge of IBM MQ and Other JMS services is a plus
  • Familiarity with Oracle and PostgreSQL is a plus
  • Experience with Windows 2016+ is a plus

What do we offer you?
  • Nasdaq's Flex Day program (6 paid leave days a year).
  • Additional paid leave days after 2 years of working at Nasdaq.
  • Internal Mentorship programs - learn from an employee you look up to.
  • Wide selection of online learning resources: Udemy, OReilly, etc.
  • Flexible Health Insurance program from the first day.
  • III pillar pension plan with additional contribution from Nasdaq.
  • Employee Stock Purchase Program Nasdaq stocks with a discount.

This is a full-time permanent position located in Vilnius. Follow the link to apply, and the Talent Acquisition team will be in touch. Please note that applicants must be eligible to work in Lithuania and applications must be in English.

Monthly salary (Gross): 3200 - 4000 EUR, other bonuses apply in addition to long-term incentive programs.

About Nasdaq Vilnius

Our Vilnius office is in the modern K29 business center, easily accessed via bus, but we also offer bike storage. Our working space offers an appealing, ergonomic environment, kitchen spaces, and an in-house library. The building hosts a canteen and vending machine as well as restaurants and shops within walking distance.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Брутто-зарплата в месяцБрутто/мес.  € 3200 - 4000

Место работы

    Vilnius, Vilniaus apskritis, Литва

Тип работы

  • Полный рабочий день


  •  Английский
Контактное лицо
Aistė Mitkevičiūtė
Over the past decade, Nasdaq has transformed its business from a U.S. based equities exchange to a diversified global FinTech company.
At Nasdaq, we're relentlessly reimagining the markets of today. Not by chasing the possibilities of tomorrow, but by creating them.

In 1971, the microprocessor was born. Nasdaq wasted no time capitalizing on the new technology by bringing all-electronic trading to the market. Later in the decade, this provided the likes of Apple and Microsoft with the means to raise capital that was previously unavailable to them.

Sixteen years later on the other side of the Atlantic, OMX became the worlds first publicly traded and listed exchange company. In 2007, Nasdaq merged with OMX with a vision to be a single company with a single mission: Deliver the kind of resources that would solve the logistics of the global capital markets.

That vision has served us well. So well, in fact, that Nasdaq transformed itself from a U.S.-based equities exchange to a diversified technology provider for thousands of global firms. Today, were the leading technology and information services provider to the capital markets. And our Global Trading and Market Services business have become a significant part of our client offerings.

All this can be traced to Nasdaqs focus on synchronizing and optimizing market movement an essential principle in the growth of business economies. No one else provides customers with such a high level of infrastructure, tools and strategic insight. Customers have taken advantage of the fact that were the single largest liquidity pool for U.S. equities (in volume traded). Were also acclaimed for our top-rated data offerings. And, of course, for the Nasdaq 100 home to many of the worlds most heralded securities.

Вебсайт компанииhttp://business.nasdaq.com

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