Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

As a Manager, Technical Support you will be leading a multi lingual Technical Support team. Team is located across multiple locations (direct & remote employees), therefore ability to deliver operational results and at the same time maintain high employee engagement levels is critical. This role will be responsible to ensure adherence to the established service excellence metrics, policies, procedures and compliance requirements within Technical Support department and Vilnius GBS organization. Manager will be setting clear performance and measurement expectations to the assigned team, aligned with overall organizational objectives. This will involve (but is not limited to) providing ongoing support and guidance to the team members on a variety of issues, regular coaching, and recognition. As a strong leader, you would be building a mindset of continuous improvement within the team and supporting all the Structured Problem-Solving activities to drive process improvements.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Monthly base salary for this position is from €3,959.58 to €4,658.33 gross. Final offer will depend on your qualifications, competencies, and professional experience.