Athera Technologies provides IT support and system management for several companies, including one of the largest logistics companies in Lithuania. We focus on solving real problems, developing our own products, improving internal tools, and helping clients do their jobs more efficiently, from administration staff to truck drivers.

We're looking for a tech-savvy Customer Support specialist to provide first-line support across a diverse user base, from truck drivers and logistics staff to administrative employees and managers.

You'll handle a wide range of issues, including hardware troubleshooting (e.g., tablets, printers, computers), software support (e.g., Outlook, Windows environment and other applications), and systems monitoring, using tools like Jira, AnyDesk, and telematics platforms. The ideal candidate is fluent in Lithuanian, Russian, and English, has a service-oriented mindset, and takes ownership of issues until resolution. This role is based in our Kaunas office and follows ITIL-aligned support practices.

For this position the salary range is: €950-1100 netto