Officer in Domestic Payments

Danske Bank Lithuania

Подробности
Основная информация
Компания

Description

Can you imagine yourself being a key person delivering payments-related solutions for corporate and private customers in all Danske Bank branches? If yes, you have the opportunity to make it happen by joining Danske Bank Lithuania, where we deliver high-quality financial solutions to customers.

From a task-based model, our department evolved into a set of competence centers with end-to-end process ownership, a business mandate, and responsibilities that shape the customer experience. There you will be a part of a key strategic hub responsible for a broad range of banking operations, professional services, business support functions, and front-end product development.

We are a team of 14 members located in the newest and most modern Meadow building in Danske Campus, Vilnius. Our focus is both delivering great results and a positive customer experience and creating a great atmosphere based on values and openness within the team.

Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

The workplace is located in Vilnius, Lithuania. This role does not include a relocation allowance for candidates who are not based in Lithuania.

" We believe that the most valuable asset is human potential. “

You will

Handle various payments requests
Deal with requests received from Scandinavian colleagues
Take responsibility to maintain high-quality services for our customers
Investigate unusual situations related to payments
Handle daily communication with our stakeholders
Elaborate on process improvement (lean, robotics, automatization
Manage workflow according to established deadlines

About you

Previous experience working with operations or administrative tasks (would be an advantage)
Strong focus on teamwork
Intermediate English skills, both written and spoken
Focus on high quality and accuracy
Customer focus with a proactive approach

We offer

The monthly salary range is from 1520 EUR to 2280 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank Lithuania employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Your job function (position) in the job contract will be Service Delivery.

Брутто-зарплата в месяцБрутто/мес. € 1520 - 2280

Место работы

Vilnius, Vilniaus apskritis, Литва
Гибрид

Тип работы

Полный рабочий день

Языки

Английский

Контактное лицо
Ruta Cereskaite

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.

Вебсайт компании: https://danskebank.lt/careerlt