- Подробности
- Основная информация
- Компания
Area
In January 2022 the Client & Credit Management organisation of our Large Corporates & Institutions (LC&I) segment underwent an organisational restructuring. In conjunction with the change, we are adapting to an increasingly international model, where we work in global teams. We are also reviewing our operating model, processes, communication channels, governance and more – intending to build an even more robust, innovative and customer-centric bank.
Our culture is highly aligned with the Bank’s values of Be Open, Own It and Team Up – and we have an immense focus on continuously improving the way we work and how we provide value for our key stakeholders.
Do you want to actively shape the future of a leading Nordic bank while growing your professional skillset? Do you want to be part of an ambitious team that coordinates our largest corporate and institutional customers and contributes to a robust and innovative client management environment? Then join us in Danske Bank, Large Corporate & Institutions, Client and Credit management.
The team
Client Management in LC&I services Danske Bank’s most sophisticated customers, engaging in direct contact with clients and offering support and guidance on a wide array of corporate banking products.
Your role will be to make sure that key platforms and systems used are well supported, that processes are efficient and well documented, and to take the lead on ideas and improvement opportunities as they emerge. We are undergoing a major transformation, so ensuring we are not leaving any stones unturned will also be a fair part of your day-to-day activities.
You will become an integral part of the customer-centric value chain and get to know Danske Bank’s offering model to our largest corporate and institutional customers.
The Senior Development Position is multifaceted, and it is an advantage if you are skilled in multiple disciplines in the spheres of stakeholder management, communication and process mapping.
You will:
- Be involved in transforming the client management set-up to become more digital and efficient
- Make sure our current customer management infrastructure is robust, and take the lead on ideas and opportunities for improvement
- Have a mandate to set directions, define guidelines, coordinate case handling tool usage and more
- Contribute to the design and content of our processes, formulate insights and coordinate improvement initiatives
- Identify ways and drive efforts to empower and mature the organisation to work more and better with customer feedback
- Be a close sparring partner for the Client Management Leadership Team
- Work directly with stakeholders across the bank – Client Management is anchored in Lithuania, Denmark, Sweden, Norway and Finland, and you will have frequent interactions with key stakeholders in all markets
About you:
- A higher education
- Solid stakeholder management skills, including communication, collaboration and presentation skills
- Highly motivated, can-do attitude and with the ability to work in a self-sustained manner
- Structured, attentive to detail and with a high level of integrity and accountability
- Some years of experience in the financial sector, ideally in any of the main corporate banking product areas or with process mapping
- Advanced English skills
We offer
Monthly salary range from 2240 EUR to 3360 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Health insurance from the first day of employment
- 20+ community hobby clubs
- 24/7 gym services and group trainings
- Free parking & charging ports - cars, bicycles, e-scooters
Место работы
- Vilnius, Vilniaus apskritis, Литва
Тип работы
- Полный рабочий день
Языки
- Английский
- Литовский
Senior Development Consultant
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.